About this role
Scotiabank
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The Role
Contribute to the overall success of the Prime Trade Support Middle Office ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
The incumbent will be responsible for a broad array of operational duties including, but not limited to, client trade life cycle support, trade administration, system enablement, mapping, client onboarding, and client services.
Is this role right for you? In this role, you will:
- Operating independently, identifying and resolving issues with minimal oversight. Capable and comfortable operating within tight deadlines, able to make quick decisions, and able to quickly learn about the business/issues, without necessarily having any prior direct experience with the subject matter. Ensure issue escalation in the timely manner.
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Champions a culture of continuous operational improvement by independently resolving highly complex, multi-faceted problems to meet the business needs across prime
- Performing daily operational activities in support prime business lines with a focus on trade life cycle management and customer service:
- Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct
- Champions a high performance environment and contributes to an inclusive work environment.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Dimensions
- Liaise between clients, front office and back-office teams, ensuring timely and accurate trade bookings, smooth matching and settlement in CDS/DTC and global depositaries, while keeping failing trades to a minimum for our clients across multiple asset classes
- Assist with daily reconciliation processes such as FOBOs, FX, Illogical breaks, rehypes and wash accounts, ensuring a thorough investigation to resolve issues in a timely manner
- Utilize DUCO reconciliation platform to perform automated reconciliations where applicable, while continuously identifying opportunities to enhance automation and improve control efficiency
- Manage multiple priorities in a high‑pressure, time‑sensitive environment, balancing daily operational tasks while monitoring and responding to a high‑volume mailbox in line with agreed SLAs.
- Contribute to the ongoing enhancement of Trade Support processes, systems, and data, driving operational efficiency, strengthening controls, and minimizing operational risk. Additional duties and expectation include:
- Onboarding & Enablement (Counterparty, Users)
- Support ALL products across Banking/GCM globally
- The incumbent may be required to work independently or within a team
- Negotiation with stakeholders to complete tasks within given deadlines
- Speed and accuracy of support to the business
- Data accuracy and completeness
- Follow Scotia’s policies and procedures to mitigate risk
Requirements
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:
- 1-2 years post-graduate experience in industry or academia in in the areas of capital markets, finance and banking and/or process improvement, business analysis and solution implementation
- Solid knowledge/experience in banking/capital markets operations
- Excellent verbal and written communication skills and the ability to negotiate, influence and interact professionally with a diverse group of Front Office Users, QAs, Developers, and SMEs
- Demonstrated knowledge of analytical problem solving and process engineering techniques (i.e. process mapping and analysis techniques)
- Strong technical abilities including knowledge of basic software engineering principles and experience in SQL, VBA, Access, Excel and a sound understanding of operational processes
- Result oriented, deadline driven, self-motivated
Working Conditions
- Work in a standard office-based environment; non-standard hours may be required depending on projects/initiatives in flight. No travel required.
What’s in it for you?
- Opportunity to engage with various GBM business groups on KYC/AML topics and client outreach activities
- Opportunity to enhance knowledge of GBM’s global product offering, business lines and functional processes, as well as gain exposure to the overall bank
- Opportunity to build strong strategic relationships across broad partner and stakeholder groups within GBM globally and across the bank
- Be a key member of a dynamic and engaged team with strong leadership and focused personal and career development support
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities – for you and our customers.
- A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day.
- Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
- Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.
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