Analyst-Marketing

Analyst-Marketing

Locations: New York, NY, United States; Sunrise, FL, United States (Hybrid)

Job Description Reporting to the Product Business Architect, this role supports the evolution of the Global Dollar Card (GDC) product ecosystem through data-driven analysis, platform enablement, operational support, and cross-functional collaboration. The Analyst will support product strategy, platform enhancements, customer journey improvements, operational initiatives, and go-to-market activities by translating data, customer insights, and business needs into actionable recommendations.

The ideal candidate is analytical, proactive, and intellectually curious, with an interest in product management, technology, and emerging AI capabilities and the ability to work effectively across business and technology teams.

Responsibilities

• Source, analyze, and validate data from multiple enterprise systems to identify trends, risks, opportunities, and actionable insights that support product initiatives, strategic projects, regulatory activities, and ongoing BAU needs.
• Translate data, customer insights, and business needs into recommendations, reporting, dashboards, presentations, and business cases that support product and platform decision-making, leveraging AI resources.
• Support product and platform initiatives in partnership with Product, Technology, Operations, Compliance, Servicing, and Field teams to deliver customer experience and capability enhancements, process optimization, go-to-market activities, testing, implementation, issue resolution, operational readiness, and broader business priorities.
• Maintain and manage team tools, collaterals, and knowledge resources that improve governance, team effectiveness, operational transparency, and adoption of product and platform capabilities.

Qualifications

Minimum Qualifications:

• Strong analytical and problem-solving skills, with hands-on experience sourcing, combining, validating, and analyzing large datasets and translating findings into actionable business insights.

• Experience with data visualization, reporting, and analytics tools such as Tableau, Lumi, Excel, or comparable enterprise analytics platforms, with the ability to quickly learn and navigate new data systems and tools.

• Strong communication and collaboration skills, with the ability to work effectively across business and technology teams, understand technical concepts, and communicate information clearly to diverse stakeholders.

• Curious, proactive, and adaptable, with strong organizational skills and the ability to manage multiple priorities, navigate ambiguity, create structure, and contribute new ideas in an evolving environment.

• Experience or exposure to product management, platform management, business operations, strategy, transformation, or similar cross-functional environments, with hands-on experience using collaboration, workflow, or knowledge management tools such as Confluence, SharePoint, Airtable, JIRA, or similar platforms.

• Interest or experience in emerging technologies, AI, and automation, including using AI-enabled tools or workflows to improve productivity, decision-making, or operational effectiveness.

• Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

• At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

• As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Benefits

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

• For a full list of Team Amex benefits, visit our Colleague

• Job Information

• Job Category: Marketing

• Posting Date: 09/29/2026

• Apply Before: 10/14/2026

• Degree Level: Associate Degree

• Job Schedule: Full time

• Job Shift: Day

• Locations: AMEX World Financial Center, New York, NY; 1500 NW 136th Avenue, Sunrise, FL (Hybrid)

• Salary Range: $65,500 - $102,500 annually + bonus + benefits

• Career Area: Marketing

• American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.