About this role
About the Role Join Dell's IT Data Center Operations team in Round Rock, TX to support critical data center hardware. You will install, configure, decommission, and replace servers, storage systems, and network equipment, and diagnose hardware, OS, application, and connectivity issues to keep services running. What You'll Do
- Rack, stack, install, configure, decommission, and replace servers, storage systems, and network equipment (routers, switches, firewalls).
- Perform hardware diagnostics and component-level replacements (drives, memory, power supplies, NICs).
- Ensure equipment is installed according to data center standards and best practices.
- Diagnose and resolve hardware, operating system, application, and network connectivity issues.
- Maintain accurate asset inventory records and system documentation. What We're Looking For
- Essential Requirements
- Strong understanding of server, storage, and networking hardware.
- Familiarity with operating systems, basic networking concepts, and troubleshooting methodologies.
- Experience working in data center or mission-critical environments preferred.
- Minimum 5 years’ experience working in data centers.
- Desirable Requirements
- Familiarity with DCIM tools, ticketing systems (e.g., ServiceNow), and monitoring platforms.
- Relevant technical certifications (e.g., CompTIA A+/Network+, vendor hardware certifications). Compensation & Benefits
- Total compensation range: USD 64,770 - USD 83,820 per year
- Benefits and perks: Global benefits; Comprehensive healthcare programs; Award-winning financial wellness tools and resources; Generous leave of absence for new parents and caregivers; Industry leading wellness platform.