About this role
The Role
This role will be part of Global Shared Services based in Buenos Aires, Argentina.
The Analyst, Training Administration is responsible for providing day-to-day administrative and operational support for training activities and programs for Wyndham University (WU) within a Global Shared Services model for both team member and franchisee audiences. This role focuses on tasks such as (but not limited to) supporting learner enrollments and other related data, high level LMS administration, mailbox support for non-escalated inquiries, in person training program location/vendor and other logistical support, high level budget support (processing invoices and pcard reconciliations), webinar hosting, and third-party vendor administration related to training programs.
The Analyst supports the effective execution of learning programs by ensuring tasks such as (but not limited to) accurate enrollment, timely resolution of LMS issues or other training or program related questions, and coordination of in person and virtual learning program logistics.
What you'll do
- Manage training and development administration activities, including enrolling attendees, troubleshooting high level enrollment and LMS issues, providing technical and administrative support, providing high level reporting or registration information for programs, and coordinating virtual and in person learning program logistics and live support.
- Execute webinar host role for administrative and technical support of WU offered webinars and those offered in partnership with third party vendors and other departments within WH&R.
- Support overall budget management of both franchisee and team member budgets to include specific line-items strategy and monthly spending management, processing invoices for all WU, a