About this role
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The primary purpose of this role is to own the assortment strategy, analysis and recommendations that drive ASE assortment strategy for an assigned set of BMAT, Hardlines or Décor categories, and to move approved actions through to execution at scale.
The Analyst uses internal and external data to assess category health, identify assortment, attribute and search gaps, and prioritize high-potential items from supplier catalogs and head-to-tail supplier opportunities. Day-to-day work includes leading analysis and recommendations for Category Reviews; monitoring sales, traffic, conversion, SKU productivity, pricing (CPI and margin), promotions, fulfillment and search; and translating findings into SKU additions, assortment curation, content and attribute improvements, pricing and rationalization or offboarding decisions.
The Analyst partners with Merchants, Supplier Relationship Management, Supplier Operations, Pricing, Fulfillment, CEX, Product, Technology and suppliers to carry actions through catalog review, product-fit and pricing validation and onboarding, and helps ensure the data, rules and tools that govern customer-facing SKUs enable supplier success.
The Analyst is accountable for assortment health, pricing impact and promotional performance, and for delivering accurate, timely, evidence-based work that supports category growth, profitability and a better customer experience.
Key Responsibilities
- 10% Attend merchant meetings and identify and facilitate OMS requests
- 40% Responsible for assortment growth projects, status reporting, item troubleshooting, & attribute maintenance. Serve as SME for product category online. Learn/report on best practices, industry standards, & legal requirements associated w/ assigned category.
- 30% Measure ongoing effectiveness of programs against metric targets. Develop/execute ongoing enhancements and/or business process optimization strategy based on measured performance and customer feedback.
- 20% Troubleshoot and problem-solve for ongoing operational needs as they arise (i.e., store SKU alignment, online product availability, and others). Ability to author clear, concise end user/training materials for processes.
Direct Manager/Direct Reports:
- This position reports to the Manager, Online Merch Solutions
- This position has 0 direct reports.
Travel Requirements:
- Typically requires overnight travel less than 10% of the time.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- No travel required
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
- Proven track record of excellent customer service
- Experience in vendor/supplier management
- Outstanding written and verbal communication skills
- Ability to handle and prioritize multiple tasks
- Effective interpersonal and problem solving skills
- Data analysis
- Strong organizational, analytical and customer service skills
- Solid decision making and problem solving skills
- Proficiency in Microsoft Excel, PowerPoint and Access
- Ability to be deadline oriented with long and short-term projects
- Understanding of merchandising assortment and associated product classifications
- Strong knowledge of internal Home Depot store product system(s) including base tables
- Strong decision making and problem solving skills
- Proficiency in Microsoft Excel and Access
- Strong organization, analytical, and customer skills
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
- No additional education
Minimum Years of Work Experience:
- 1
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- None
Competencies:
- None