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Analista Junior (Health & Benefits)

WTW
Lisbon, Portugal
Hybrid

About this role

Analista Junior (Health & Benefits)

The Role

As a Health & Benefits Analyst, you will support projects for large and complex clients while managing a portfolio of small and medium-sized enterprises (SMEs). You will develop your expertise in employee benefits and insurance solutions, helping deliver high-quality client service and supporting the development of benefits strategies tailored to clients' needs.

Responsibilities

  • Support the management and development of a portfolio of local and international clients and prospects.

  • Deliver high levels of client service in line with established operating procedures and quality standards.

  • Build and maintain strong relationships with clients, insurers, and internal stakeholders.

  • Develop expertise in the health insurance market for both individual and SME clients.

  • Assist preparing and reviewing technical calculations, presentations and other client documentation.

  • Collaborate with colleagues across different teams to ensure efficient and effective service delivery.

  • Assist in the implementation, renewal and administration of new and existing flex benefits schemes

  • Create benefits and payroll reports.

  • Monitor own workflow to ensure service levels are achieved.

  • Online back-office sites user.

  • Help provide an efficient, professional service to meet client needs and to promote WTW brand.

  • Control mailboxes for different clients, using a correct and polite language.

  • Develop technical knowledge and skills in flex benefits area.

  • Look for improvement in all processes.

  • Develop efficiency through all the tasks.

Qualifications

  • Bachelor's degree in Mathematics, Accounting, Business Administration or a related field

  • Strong analytical and problem-solving skills with excellent attention to detail.

  • Ability to build and maintain effective client and stakeholder relationships.

  • Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.

  • Strong communication and interpersonal skills.

  • Fluent Portuguese and a strong command of English, both written and spoken.

  • Committed to quality: continuously works to achieve the highest quality standards.

  • Team player: ability to work independently as well as in a team.

  • Multi tasks: able to work in more than one project at the same time.

  • Organized; able to work and think in a methodical and orderly way.

  • Conceptual; ability to go beyond the details and see the big picture.

  • Results-driven; focused on achieving results that promote business success.

  • Why WTW?

  • At WTW, we offer more than just a job; we offer a career.

  • Work-Life Balance

  • Enjoy flexible working hours and hybrid working options designed to support your lifestyle and wellbeing.

  • Competitive Compensation

  • Benefit from an attractive and performance-related remuneration and benefits package.

  • Global Exposure

  • Join a leading international consultancy and work with renowned clients across a broad range of industries.

  • Career Development

  • Accelerate your professional growth through on-the-job learning, mentoring, and access to specialist training programs.

  • Collaborative Culture

  • Be part of a supportive, inclusive, and dynamic team where ideas are valued and successes are shared.

  • Meaningful Impact

  • Take ownership early, work directly with clients, and contribute to delivering impactful solutions.

  • Community and Celebration

  • Participate in corporate events, social initiatives, and celebrations that recognize both individual and team achievements.

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