AMPD Media Technology & Facilities Manager

Primary Purpose

The Department of Art, Media, Performance, and Design (AMPD) operates instructional, production, performance, digital media, equipment, and support spaces across multiple campus facilities. The AMPD Media Technology & Facilities Manager is responsible for the day-to-day operational readiness of the facilities and production infrastructure assigned to the position in the AMPD Facilities Responsibility Matrix (Annex A). The position reports directly to the AMPD Chair.

The Media Technology & Facilities Manager combines hands-on operational capability with coordination and administrative responsibility. The position manages the Equipment Room and associated student workers; maintains equipment and inventory systems; performs appropriate first-line troubleshooting, routine maintenance, setup, adjustment, and minor repairs; coordinates specialized service with University units and qualified outside providers; supports safe and reliable use of assigned instructional and production spaces; coordinates operational purchasing, software renewals, vendors, and approved contracts; and provides operational support for approved departmental events and projects.

The role is intentionally designed as an operational generalist rather than a specialist in every technical area represented within AMPD. The incumbent is expected to recognize the limits of their expertise, coordinate specialized assistance when necessary, and escalate policy, priority, significant financial, personnel, and strategic decisions to the Chair.

The position provides opportunities for training, professional development, and growth as provided by the University.

Reporting, Scope, and Decision Authority

• Reports directly to the AMPD Chair. Faculty, staff, College offices, University units, and outside providers collaborate with the position but do not serve as parallel supervisors.
• Primary and secondary facilities responsibilities are defined by the current AMPD Facilities Responsibility Matrix in Annex A. The position does not have primary oversight of every AMPD studio, lab, gallery, or instructional space.
• Has day-to-day operational authority within established departmental priorities and University policy for routine matters such as equipment circulation, room readiness, maintenance coordination, student-worker assignments, safety implementation, routine supplies, and established workflows.
• Significant expenditures, policy changes, substantial facility modifications, contractual commitments outside delegated authority, or unresolved competing program priorities require Chair and/or appropriate College/University approval.
• Serves as AMPD’s operational coordinator and first point of contact for facilities and production infrastructure within the assigned scope but does not replace specialized University units or licensed/specialized technical services.

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Essential Functions

Facilities and Operational Readiness

• Oversee the day-to-day readiness, organization, access, scheduling support, maintenance coordination, safety, and effective use of instructional, production, performance, equipment, and support spaces assigned to the position.
• Conduct regular operational checks of assigned spaces and identify facility, equipment, access, safety, technology, and service needs before they disrupt instruction or production.
• Coordinate room setup, access, equipment readiness, and operational logistics for approved instructional, production, and departmental activities.
• Support reservations and calendaring for facilities within the position’s operational scope.
• Maintain operational documentation necessary to carry out the responsibilities of the position, including records, procedures, schedules, maintenance histories, service information, and vendor contacts.

Equipment Room, Inventory, and Student-Worker Supervision

• Manage day-to-day Equipment Room operations, including access, organization, storage, equipment circulation, checkout/return procedures, condition tracking, and operational readiness.
• Maintain accurate equipment inventory, inspection, maintenance, repair, and replacement records and make recommendations for maintenance or replacement priorities.
• Recruit or assist with recruitment as appropriate, train, schedule, assign, supervise, and provide day-to-day performance feedback to student employees assigned to facilities, production operations, and the Equipment Room, in accordance with University employment procedures.
• Establish and maintain consistent procedures and service standards for student workers supporting facilities and equipment operations.

Maintenance, Repair, and Technical Coordination

• Perform routine and preventive maintenance, first-line troubleshooting, setup, adjustment, and minor repairs when the work is within the employee’s expertise and can be performed safely.
• Identify problems that require specialized work and coordinate service with Information Technology, Physical Plant, Risk Management, manufacturers, vendors, licensed trades, faculty/technical area specialists, or other qualified providers as appropriate.
• Provide access, technical context, and operational information to service providers; track requests through completion; and confirm that work has been resolved satisfactorily.
• The position is not expected to substitute for licensed trades, institutional IT functions, or specialized technical services that require separate authorization or expertise.

Information Technology and Software Coordination

• Serve as the departmental operational point of contact for computer-lab and related technology issues within the assigned facilities scope.
• Perform appropriate first-line troubleshooting; communicate with Information Technology; facilitate access; track service requests; and confirm resolution.
• Track departmental software licenses and renewal needs within the position’s operational scope and coordinate approved purchasing or renewal processes with IT, vendors, faculty, and administrative staff.
• Support software and technology implementation from an operational perspective.

Safety and Operational Training

• Implement and communicate established University, College, and departmental safety procedures within facilities under the position’s operational responsibility. Develop departmental safety procedures for specialized equipment and spaces as needed.
• Provide or coordinate operational safety training for student workers and users where appropriate; identify, document, and report unsafe conditions or practices; and follow applicable University compliance requirements.
• Exercise authority to pause use of equipment or a facility when an immediate safety concern exists, with prompt notification to the Chair and the appropriate University unit.
• Coordinate with Risk Management, Physical Plant, IT, and other specialists when safety or compliance issues require institutional expertise or authority.

Purchasing, Budget Support, Vendors, and Contracts

• Develop cost estimates, obtain quotes, compare operational options, identify recurring needs, recommend equipment and maintenance priorities, and provide the Chair with information needed for budget planning and decisions.
• Prepare or execute Chair-approved purchases and coordinate receipt of operational goods and services within University procedures and delegated spending authority.
• Track relevant facilities, equipment, service, and operational expenditures as needed to support planning and stewardship. Departmental budget allocation and consequential spending decisions remain with the Chair and authorized College/University personnel.
• Serve as the operational contact for vendors, suppliers, and service providers related to facilities, equipment, repairs, supplies, software, and production infrastructure.
• Coordinate departmental administrative workflow for operational contracts within the position’s scope, including gathering required information, initiating or tracking Cobblestone processes, and communicating with University offices. Contract approval and signature authority remain with authorized University officials.

Projects, Events, Service Requests, and External Operational Partners

• Provide operational project-management support for facilities, equipment, installations, repairs, upgrades, and production-related projects, including timelines, logistics, quotes, service coordination, and implementation.
• Provide facilities, technology, equipment, access, setup, safety, and other operational support for approved departmental events and productions in coordination with AMPD faculty and staff.
• Handle program/department service requests that fall within supervised facilities, equipment, production operations, instructional/production spaces, and related infrastructure.