About this role
Americas Credit Management Team Lead
About the Job
Credit Reviews & Financial Analysis: Lead the process of reviewing and assessing customer creditworthiness, including the evaluation of credit reports, financial statements, and payment history. Conduct detailed financial analysis to determine the credit limits, terms, and conditions for customers based on their financial health and risk profile. Assess industry-specific risks by leveraging knowledge of the economic landscape in various US/CAN/Mexican countries and understanding regional market conditions that may impact customer payment behavior. Collaborate with senior management to evaluate major credit decisions and provide recommendations for high-risk customers. Ensure that credit decisions are based on accurate financial analysis, including ratios, cash flow, and profitability. Conduct regular credit reviews to ensure accounts are monitored and updated accordingly, adjusting terms and conditions when needed based on changes in financial health or market conditions.
Team Management & Collaboration
Work closely with Sales and Operations teams to balance risk mitigation with business growth objectives. Collaborate with these teams to understand customer dynamics and ensure that credit decisions support the overall sales strategy. Use data-driven insights to forecast future credit risks and advise the leadership team on necessary adjustments to the credit policy. Provide mentorship, coaching, and development opportunities to the team members. Drive performance, collaboration, and engagement within the team, fostering a culture of accountability, excellence, and continuous improvement. Coordinate with collections agencies to ensure timely, efficient recovery of overdue accounts, overseeing the escalation process when internal collection efforts are insufficient.
Reporting & Metrics
Report on credit-related activities, financial performance, and KPIs to senior management. Work closely with regional finance leaders to understand regional dynamics and adjust strategies accordingly. Set team objectives and track key performance indicators (KPIs) to ensure targets are met.
Training & Knowledge Sharing
Develop and lead training programs for business units on best practices for customer data management, ensuring they understand how to leverage customer data for enhanced retail operations and customer engagement. Participate and lead on all projects related to Customer Master Data. Actively participate in UAT, SRT for any IT related projects & implementations, proactively assess challenges.
Process Improvement & Automation
Identify opportunities to streamline and automate Credit Management processes to improve efficiency, reduce errors, and enhance data quality. Drive continuous improvement initiatives to enhance credit review accuracy, timeliness, and reliability.
About You
Experience: 8+ years of experience in managing US/MEX regions credit management with at least 5 years of experience in people management. Must have knowledge on unique dynamics of Americas customers and regional market financial analysis experience. Experience in working within a multinational organization, especially in managing cross-border data compliance. Knowledge of data privacy regulations such as GDPR and CCPA is a plus. Skills: Proficiency in financial reviews and D&B similar reports. ERP systems (SAP preferred). Familiarity with local and international credit management standards and ethical debt collection practices. Excellent verbal and written communication skills with an ability to communicate and influence at all levels of the organization and with outside supplier.
Qualification
Education: Masters / bachelor’s degree in business administration, Finance & Accounting or a related field. Foundational knowledge in financial analysis, accounting principles, and business practices. Work Environment: 1. Global Collaboration: This role will involve close coordination with regional teams across the globe. 2. Flexible work arrangements - 3 days a week work from Office
LOCATION
Mexico, D.F., Mexico
FULL TIME
About Us
Our common thread: We're originals. From day one, we've been doing it our way — creating our own drumbeat and building something that's different from the rest. That's why we're looking for people who are excited about finding their career fit and transforming the future. Because at Levi Strauss & Co., you can do what you love while staying true to who you are.