About this role
About the Role
Seasonal Part-Time opportunity with American Girl in Dallas. Help honor a long legacy while delivering sales support and exceptional customer experiences as part of the Mattel family.
What You'll Do
- Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
- Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions and directing customers to merchandise, upsell, and stay aware of product availability.
- Share information on store events, promotions and activities with customers.
- Promptly and accurately process all point-of-sale transactions.
- Help resolve customer problems and convert returns into exchanges by offering product knowledge and alternatives.
- Communicate merchandise and service needs to management on a timely basis.
- Provide assistance to accomplish team and company goals.
- What We're Looking For
- Sales experience in the specialty retail or service industry, preferred.
- Must possess basic computer skills; some experience using a POS system, preferable.
- Experience working with children, preferred.
- Must be willing to work a flexible retail schedule, including days, nights and weekends.
- Compensation & Benefits
- Pay range: USD $15 per hour.
- Part-Time Seasonal role with Mattel/American Girl.
- Competitive total pay programs, comprehensive benefits and resources to empower employees.