About this role
About the Role The American Girl NYC Operations Associate (Merchandise Handler) is a part-time back-of-house support role for the New York City store, spanning roughly 18-24 hours per week. The position focuses on stock handling, receiving, and ensuring inventory is available on the sales floor to support the guest experience.
What You'll Do
- Process incoming stock shipments in a safe and orderly fashion.
- Maintain stockroom standards for merchandise placement, cleanliness and safety.
- Pack up and load trailer with returning merchandise (returns, rework and doll hospital).
- Maintain stock on the retail sales floor, including special requests from retail partners.
- Monitor stock levels on an on-going basis and fill in as necessary adhering to visual standards.
- Assist in the general execution of the retail business, including floor moves, equipment maintenance, and working with other store personnel to provide a safe environment for both customers and employees.
- Perform special projects as requested.
- Demonstrates flexibility in prioritizing tasks to meet the needs of the business.
What We're Looking For
- 6 months to 1 year of experience in retail or service industry, either in material handling, shipping, receiving, retail or warehouse stock handling, preferred.
- Ability to lift up to 30 lbs.
- Must be friendly, approachable, and willing to offer assistance to a guest in a respectful manner, especially children.
- Must be available to work open and close shifts, weekends, and holidays.
Compensation & Benefits
- Salary: $18-$19 per hour.
- Hours per week: 18-24.
- Benefits: Mattel offers competitive total pay programs and comprehensive benefits to empower employees to reach their full potential.