About this role
Job title: American Girl Asset Protection Associate (Seasonal)
About the Role The Seasonal Asset Protection Associate at American Girl Retail's flagship New York store reports to the Asset Protection Manager and focuses on maintaining a safe environment for customers and employees while safeguarding company assets. The role requires the ability to multi-task, strong communication, and a compassionate, professional demeanor.
What You'll Do
- Maintain a safe environment by monitoring and correcting safety concerns and guiding customer traffic when needed.
- Provide external and internal customer service in a positive, professional manner and diffuse escalated situations.
- Prevent asset loss through surveillance, conducting employee package checks and trash checks; be knowledgeable of civil and criminal laws relevant to retail security.
- Serve as a safety mentor for store employees and lead by example.
What We're Looking For
- One to two years of loss prevention, law enforcement, criminal justice, military, or security experience (preferred).
- State-specific license (required).
- Working knowledge of Microsoft Word, Excel, and Outlook (preferred).
- Demonstrated ability to work with a broad and diverse workforce and customer base, including working with children (preferred).
- Availability to work evenings, overnight, weekends, and holidays.
Nice to Have
Compensation & Benefits
- Pay Range: USD $20 - $21 hourly. The pay range is indicative of the projected hiring range; base pay determined by location, skills and experience.
- Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.