About this role
Job title: Ambulatory Licensed Practical Nurse (LPN), Behavioral Psychiatry - Full-Time (Day Shift)
About the Role Ambulatory Licensed Practical Nurse (LPN) in Behavioral Psychiatry, full-time day shift. The role provides nursing services in a provider's office and supports patient care across pediatric to geriatric populations, including triage, education, and care coordination to improve outcomes.
What You'll Do
- Provide clinical advice by phone and electronic correspondence based on clinical judgments and triage protocols in accordance with regulatory requirements and standards of practice.
- Consult with the provider as necessary.
- Provide patient education including preventive care, chronic disease management, acute diagnosis, medications and other areas pertinent to patient outcomes.
- Prepare patients for visits using appropriate rooming standards.
- Administer injections and medications as prescribed by the provider and in accordance with department protocol, regulatory requirements and standards of practice.
- Prepare and assist providers with various procedures, minor surgeries and other exams as designated by the provider.
- Perform Point of Care Testing, including but not limited to hearing, flu, urine and strep tests.
- Collect blood or other laboratory specimens and prepare them for testing.
- Authorize prescription refills as instructed by the provider.
- Assist with test tracking and monitoring overdue results.
- Remove sutures and change dressings on wounds as necessary.
- Ensure exam rooms are adequately supplied and cleaned after each patient visit.
- Maintain and clean medical instruments and equipment after each procedure.
- Assist provider and patient in reviewing and revising care plans and assess patient progress.
- Follow up with patient between visits as necessary.
- Assist with proactive outreach for preventive and chronic disease services.
- Perform care coordination activities among specialists and transitions of care to obtain all necessary patient information.
- Assist in coordination of referrals, education and community resources.
- Actively participate in performance improvement initiatives to improve overall patient experience and quality of care.
- Participate in daily huddles with the provider.
- Serve as a patient experience advocate by being a positive influence at all times when interacting with patients, visitors and colleagues.
- Communicate with all patients, visitors and colleagues in a professional manner while keeping customer service a top priority.
- Handle all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures.
- The following duties are considered secondary to the primary duties listed above: Perform various front office responsibilities as necessary; May require some regional travel - valid driver's license is required if traveling; Participates in the on-call responsibilities for this position as required.
- Other duties as assigned.
What We're Looking For
- Completion of a LPN or RN educational program.
- Current licensure as a Registered Nurse (RN) or Licensed Practical Nurse (LPN), issued by the PA State Board of Nursing.
- AHA CPR/BLS certification required within 30 days of hire.
- This role requires occasional regional travel; ability to travel to multiple sites is required.
- 1 to 2 years of nursing experience in a primary or specialty care physician’s office.
- Prior triage, emergency room, cardiac care, intensive care or other related specialty nursing experience.