Alternate Program Manager/Quality Control Manager

About the Role

Cape Fox Federal Integrators (CFFI) seeks an Alternate Program Manager/Quality Control Manager to lead the full spectrum of IT program management for a federal government client, including contract execution, personnel management, quality assurance, and financial oversight to ensure mission success. This role is contingent upon award and requires on-site support at Dugway Proving Ground, UT.

What You'll Do

• Plan, initiate, and manage IT projects; lead and guide technical staff; serve as liaison between business and technical aspects of projects; plan project stages and assess business implications for each stage; monitor progress to ensure deadlines, standards, and cost targets are met.

• Develop and execute software test plans to identify software problems and their causes; develop, implement, and maintain the Quality Control Plan (QCP) to ensure contract performance meets or exceeds Government-defined standards and metrics.

• Support the Program Manager in all aspects of contract execution, including planning, scheduling, performance monitoring, and reporting; assume full Program Manager duties during the PM’s absence to ensure continuity.

• Manage day-to-day IT support services operations; oversee resource management, staffing, workload balancing, and assignment coordination to meet deliverable timelines.

• Serve as primary point of contact for Government technical representatives and CORs in the PM’s absence; assist in preparation and submission of contract deliverables, status reports, and performance metrics.

• Monitor contract financial performance, track expenditures against budget, identify potential cost or schedule variances, and support the PM accordingly; assist in risk identification and mitigation and maintain the program risk register.

• Facilitate communication among technical staff, management, and Government customers; contribute to process improvement and development of standard operating procedures for IT service delivery.

• Develop, implement, and maintain the QCP in accordance with contract requirements and industry best practices; monitor performance against PWS, SLAs, and KPIs; conduct quality audits and surveillance; document findings and develop corrective action plans (CAPs).

• Track corrective actions through resolution; prepare quality reports, metrics, and trend analyses; coordinate with QAE and COR to address quality concerns and oversight activities.

• Establish and maintain quality control documentation, conduct root cause analyses, facilitate preventive measures, and provide quality-related training and mentorship.

• Review and validate deliverables prior to Government submission; maintain configuration management of quality documentation.

• Travel up to 25-50%.

• What We're Looking For

• High school diploma or equivalent.

• 5+ years of experience in the past 10 as a Program Manager or Quality Control Manager.

• Current Information Assurance Technician (IAT) Level I certification per DoD 8570.01-M/8140.03.

• Demonstrated experience interfacing with Government CORs, COTRs, and Contracting Officers on contract performance matters.

• Proven ability to manage cost, schedule, and performance baselines using earned value management or equivalent methodologies.

• Must be physically located at or willing to relocate to Dugway Proving Ground, UT; maintain a regular on-site presence.

• Strong written and verbal communication skills.

• Compensation & Benefits

• Salary: $120,000 - $135,000 per year.

• Benefits: holidays, paid time off, health insurance, dental insurance, vision insurance, life and disability insurance, tuition reimbursement, and a 401K with company match.