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Alternance - Support Technique Client

Diehl Stiftung & Co. KG
onsite
Saint-Louis, France

About this role

About the Role Based in Saint-Louis, this apprenticeship role at Diehl Metering focuses on customer technical support for metering equipment and related solutions, starting 01/09/2026. The role aims to improve processes while saving resources, with exposure to industrial maintenance environments. What You'll Do

  • Provide technical support to customers in relation to metering equipment and related solutions
  • Accompany users in taking up and using systems linked to maintenance activities
  • Participate in diagnosing faults and malfunctions in coordination with the technical teams
  • Take charge of first-level support requests and route complex cases to specialists
  • Contribute to drafting procedures, technical materials and sharing best practices What We're Looking For
  • Preparation of a Bac+2 minimum in a technical field, ideally in industrial maintenance (BTS MS, BTS ATI)

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