Alliances Manager North America

Alliances Manager, USA — Natterbox

We're looking for a driven, creative relationship-builder to join Natterbox as Alliances Manager, North America .You'll own the day-to-day relationship with our key partners - including Salesforce and leading US systems integrators - turning connections into pipeline and pipeline into revenue.

This role suits someone with 3-5 years' experience as a BDR, AE, or from Recruitment - someone hungry to hit targets, quick to build trust, and comfortable presenting to both technical teams and senior execs. You don't need a background in partnerships specifically - you need the tenacity and the drive.

It's also a role with real variety, alongside the day-to-day partner work, you'll be out representing Natterbox at events throughout the year - building relationships face to face, not just over email. If you're someone who thrives working with a variety of people, thinking outside the box and being creative , you'll enjoy this side of the job as much as the sales side.

Reports To: Director of Strategic Partnerships

Role Purpose: The Alliances Manager, USA , is responsible for managing and executing Natterbox's strategic partner engagements across the US region. This role focuses on driving day-to-day collaboration with key partners -including Salesforce and regional systems integrators - to deliver joint revenue growth, enablement, and go-to-market success. The Alliances Manager will ensure our partners are fully engaged, enabled, and aligned to Natterbox's business objectives in the region.

Key Responsibilities

• Partner Engagement & Relationship Management

• Manage the daily relationships with Natterbox's key partners , acting as the main point of contact for operational and commercial activities.

• Build strong working relationships with partner sales, marketing, and technical teams to drive joint business success.

• Support the Director of Strategic Partners in managing senior stakeholder relationships within key partner organisations.

• Conduct regular onsite account reviews and enablement session with strategic partners

• Partner Enablement

• Lead sales and technical enablement activities to ensure partners in the North American region are equipped to position and deliver Natterbox solutions effectively.

• Coordinate and deliver partner training sessions, workshops, and product updates. Both face to face and virtually.

• Maintain and distribute up-to-date partner collateral, presentations, and sales materials.

• Joint Go-To-Market & Revenue Generation

• Plan and execute joint go-to-market campaigns and customer events with partners to drive lead generation and pipeline creation.

• Collaborate with Marketing and Sales teams to align regional partner initiatives with Natterbox's go-to-market strategy.

• Track and report on the performance of joint sales opportunities and partner-led deals.

• Business Reviews & Performance Reporting

• Prepare and lead quarterly business reviews (QBRs) with partners to assess performance, identify growth opportunities, and address challenges.

• Maintain accurate tracking of partner KPIs, pipeline, and revenue contribution within the region.

• Provide regular internal reporting and insights on partner performance and market activity.

• Cross-Functional Collaboration

• Work closely with Natterbox's North American Sales, Marketing, and Customer Success teams to align partner activities with regional business goals.

• Collaborate with the Director of Strategic Partnerships to ensure regional insights inform global partnership strategy and priorities.

• Support Product and Enablement teams by communicating partner feedback and market insights. Other:

• Travel - onsite visits to partners at least 3+ times a week , interstate travel also needed.

• Some events may happen outside working hours

Key Metrics of Success

• Pipeline generated by partner referrals
• Closed Won Business Generated by partner referrals
• Execution of Joint co-marketing activities with events to generate pipeline
• Helping to influence deals to closed won status by ecosystem relationships
• New partner acquisition and partner agreement signatures

Requirements

Ideal Candidate Profile: USA Alliances Manager

Experience

• 3-5 years of experience in a client-facing or business development role, such as technology sales, recruitment, or channel/alliances management.

• Proven track record of building and maintaining strong, long-lasting relationships with partners or clients.

• Experience in planning, executing, and managing events, from large-scale trade shows to intimate networking gatherings.

• Demonstrable experience in presenting to a variety of audiences, from technical experts to senior executives. Skills & Attributes:

• Exceptional Communicator: You have outstanding verbal and written communication skills, with the ability to articulate complex concepts clearly and persuasively.

• Master Networker: You thrive in networking environments and have a natural ability to build rapport and establish connections.

• Highly Organised: You possess excellent organisational and project management skills, with the ability to manage multiple priorities and deadlines effectively.

• Tenacious & Results-Oriented: You are a proactive, self-motivated individual with a determined attitude and a focus on achieving measurable results.

• Polished Presenter: You are confident and engaging when presenting, capable of representing the company professionally at all levels.

• Benefits

• Competitive OTE

• Health Insurance

• Matched 401(K) contributions

• 25 days PTO increasing to 30 days (after 2 years)