About this role
Airport Site Manager (KUL, PEN, EM)
What’s the role Shell Aviation is a leading global supplier of aviation fuels and lubricants with over 100 years of industry experience. Operating at approximately 800 airports in over 40 countries, it provides fueling services for airlines, private operators, and airports. The company also offers technical consultancy, refueling systems, and sustainable aviation solutions. In Malaysia, Shell Aviation operate in 7 locations in KUL & PEN (West Malaysia) and KCH, MYY, LBU, BKI & TWU (East Malaysia) with more than 200-250 aircrafts refueled per day.
What you’ll be doing Safe, Reliable & Efficient Operations Accountable for day‑to‑day aviation fueling operations at in line with Shell Aviation Operations Manual (SAOM), Joint Inspection Group (JIG) standard and local regulatory requirements. Ensure continuity of fuel supply to airline customers through safe operation of fixed installations, hydrant systems, dispenser and bowsers. Implement and maintain SAV systems and other Shell approved systems such as Shell Performance Framework (SPF), SEAM and others. Ensure operational readiness and maintain effectiveness during peak demand, disruptions, emergencies or special operations. Lead effective cost management including budget planning, expenditure tracking, OPEX optimization and financial accountability. Ensure collaboration with Shell Airport Optimizer (AO), Trading & Supply (T&S) and required stakeholder by providing accurate Demand/Forecast (DF) up to 6-12 months for continuous supply without any disruption to customers. HSSE & Ethics Leadership Provide visible and authentic HSSE leadership in line with Goal Zero, Shell Life‑Saving Rules (LSR) and Process Safety Fundamental (PSF). Lead site HSSE activities include toolbox talks, meeting site inspections, safety leadership visits and field coaching. Lead and maintain the Site HSSE Plan and Emergency Response Plan (ERP), ensuring regular drills and coordination with airport emergency services. Promote a strong safety culture and ensure consistent application of critical controls and PPE requirements. Lead Permit to Work activities for non-routine activities on site ensuring compliance with Permit to Work (PTW) procedures. Ensure implementation of Shell Security standards, including maintenance of the Site Security Risk Assessment (SRA). Coordinate with airport security and relevant authorities on security‑related matters. Own site‑level risk management, including HEMP, HRA, and SRA assessments. Ensure all incidents, near misses, and unsafe conditions are reported, investigated, and learned from. Own and maintain the Management o