About this role
MAIN ACTIVITIES OF THE POSITION
Prepare unloading and loading instructions
✓ Collect operational data of the flight to be processed and its specificities.
✓ Plan unloading and loading.
✓ Establish the forecast load state: provisional mass and balance estimate.
✓ Establish unloading and loading instructions.
Finalize loading and balancing documents and compile the flight file on internal DCS and Loadform
✓ Collect information to adjust loading and balancing of flights in real time (evolution of cargo in hold and cabin, alerts from the information system, last-minute changes…).
✓ Establish the mass and balance estimate based on the flight closure elements.
✓ Communicate with the Captain on the final load state and last-minute changes for validation.
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Coordinate the different phases of aircraft handling on departure and arrival*
✓ Ensure crew shuttle operations.
✓ Verify the presence of different stakeholders and equipment.
✓ Coordinate activities of stakeholders around the aircraft.
✓ Supervise passenger boarding / disembarkation, loading / unloading, fueling, and incident management operations.
✓ Monitor intervention deadlines of different teams.
✓ Check compliance, quality, and safety of aircraft service operations: hotel loading, fueling, water and waste disposal… as well as security measures (baggage reconciliation).
✓ Alert the supervisor in case of malfunction or anomaly.
✓ Interact with air navigation services to determine take-off and landing slots.
✓ Position jet bridges.
✓ Perform headset communications.
Check the loading
✓ Check compliance of baggage or cargo loading / unloading operations with the loading plan(s) and current procedures.
## Communicate with cabin crew
✓ Edit and transmit the flight file to cabin crew.
✓ Inform the Captain about flight specifics and any incidents.
Transmit information and ensure document processing at the end of intervention
✓ Update flight information for other stops or other stakeholders in the airport operation chain.
✓ Compile, classify, and archive the flight file.
✓ Write reports.
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Communicate with airlines and airport manager
✓ Respond to assistance requests and customer airlines.
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Prepare information bulletins for the manager
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Ensure compliance with safety rules and security measures**
✓ Report safety or security-related events.
Requirements
REQUIRED SKILLS / JOB REQUIREMENTS
✓ The position requires one to two years of professional experience in the field or profession.
✓ Proficiency in dedicated computer tools (e.g., Office Suite, internal software, airline software, etc.).
✓ Mastery of airline procedures.
✓ Proficiency in professional English in the field of activity.
REQUIRED EDUCATION / CERTIFICATIONS / MANDATORY ACCREDITATIONS
✓ The position requires a Bachelor's degree, obtained in the specialty or equivalent training.
✓ Holder of a driver's license.
✓ Holder of certifications related to the activity (e.g., vehicle driving).
✓ Acquisition and mastery of mandatory authorizations and accreditations.
POSITION CHARACTERISTICS AND ENVIRONMENT
✓ The profession is practiced in regulated areas and requires administrative authorizations.
✓ Shift work including weekends and holidays.
✓ Mainly outdoor work.
✓ Wearing professional attire and safety equipment is mandatory.
✓ Compliance with the "Uniform Charter" is mandatory (uniform, presentation, behavior).