AIOps Solutions Architect

About the Role Join Wipro as an AIOps Solutions Architect focused on advising clients on AIOps strategy and proposal development. You will define roadmaps, select technologies, and integrate partner solutions to accelerate adoption of new AIOps capabilities across IT operations. What You'll Do

• Drive the AIOPS & Automation opportunities around RFPs, RFIs & Proactive pursuits in Digital IT Service Management, Service Assurance & AIOps - Infra & App monitoring, event management, analytics, machine learning, automation-orchestration, server & network automation tools across Data Centre, Cloud, Network and EUC towers, thereby owning the responsibility of Order bookings & revenue generation.
• Create/Validate Solution design/proposals in the IT Observability & automation areas. Key products in scope but not limited to are HPE OpsRamp, Splunk, BMC, Dynatrace, New Relic, AppDynamics, ELK, Grafana, SNOW ITOM, UiPath, Automation Anywhere, Blue Prism.
• Infuse end-to-end Agentic AI solutions - Architect, build, and optimize agentic AI systems (e.g., autonomous agents, multi-agent frameworks, LLM-powered agents). Integrate agentic AI solutions with existing enterprise platforms and workflows.
• Collaborate with a team of Solution managers, solution architects and Finance managers to enable creation of solution documentation, pricing and appropriate presales collateral as a part of the submission for the RFPs and RFIs based on the stated requirements with the assigned team.
• Work closely with the onsite sales, bid teams & other domain SMEs to create contextual responses with a key focus on automation & AIOPS strategy.
• Prepare and present the AIOPS solutions to Wipro customer’s as part of onsite Orals discussions, mutual value discovery and will ensure all messages delivered are aligned to Wipro’s solution strategy or win themes.
• Review the solution for alignment to benchmarks of the Wipro Pricing and Effort Estimation Model based on experience. What We're Looking For
• Minimum of 12 or more years of IT Industry exposure in core consulting, solutioning & delivery expertise in IT Application & Infrastructure space.
• Technical expertise in AIOPS full stack tools solutioning & deployment on tools like HPE OpsRamp, Splunk, BMC, Dynatrace, New Relic, AppDynamics, ELK, Grafana, Servicenow ITOM, UiPath, Automation Anywhere, Blue Prism.
• Understanding of emerging agentic AI models, frameworks, and toolkits.
• Understanding of the Overall Automation Technologies used in IT Landscape especially in Application development, testing & maintenance domain.
• Exposure to Cloud technologies & services from AWS, Azure, GCP etc.
• Ability to independently provide strategic vision, yet equally experienced with requirements definition, solution design, business cases development and solution implementation for clients.
• Excellent communication and presentation skills, ability to multitask and liaise with multiple stakeholders, strong interpersonal skills and demonstrated ability to build professional relationships, ability to identify process improvement opportunities & finally adaptability to change. Compensation & Benefits
• Salary not disclosed in the posting.
• Applications from people with disabilities are explicitly welcome.