About this role
AI in Hiring Process: What to Expect
- Application Submission: AI helps us match your skills and experience with our open roles. This speeds up the process so our recruiters spend more time evaluating fit. We want to make sure your skills and potential are fully recognized.
- Initial Screening: AI helps with keyword screening, keeping processes fair and consistent. Our focus is on “screening in, not just out,” which means we’re looking for ways to say yes, not just reasons to say no. Conversations with our recruiters help us to get to know you, and recruiters always decide who moves forward.
- Interview Scheduling: Recruiters handle communications and prepare our interview panel. While AI assistants help schedule interviews and send reminders. This frees up time so recruiters can focus on preparing and supporting you.
- Assessment: For roles with an assessment component, AI may help design skills assessments or standardize scoring rubrics so every candidate is measured consistently. But recruiters and hiring managers review your work and evaluate your approach. This gives you the chance to demonstrate your knowledge - and, where relevant, how you use AI beyond your resume.
- Evaluation: We use tools like BrightHire to support note-taking and structure feedback during interviews. Then the interview panel discuss, score, and decide together in a live debrief. AI frees interviewers to stay present in conversations, while ensuring feedback is consistent - decisions are always human.
- Offer: AI speeds up the paperwork, with recruiters leading negotiations and personally communicating with candidates. This frees up time so we can share the good news with you even faster! FAQs
- No. AI may assist behind the scenes, for example, by helping us match skills to roles - but all hiring decisions are made by people. Recruiters and hiring managers lead the process with empathy, fairness, and transparency.
- Yes. One of our commitments is "Trust Through Transparency." We’ll always be clear about when and how AI is part of your candidate journey, whether that’s during application matching, assessments, or scheduling.
- You don’t need to be an AI pro to succeed at HubSpot. We don’t expect expertise, but we value curiosity and openness to testing, learning, and using AI in your role. We’ll provide opportunities to explore and use AI tools as part of your work once you’re here. Depending on the role, you may see some AI-related questions or assessments. If that happens, we’ll always explain the context and what we’re looking for. Our focus is on understanding your skills and potential, not trick questions.
- Yes. We anonymize and protect candidate data in line with privacy laws and HubSpot standards. We also monitor our AI tools carefully to make sure they’re used responsibly and equitably.
- Great question! Our teams have a wide range of AI tools, from our own internal platforms to external ones like ChatGPT, Claude, or Gemini. We believe in investing in the latest technology to ensure you have the right tools to do your job. Our approach to AI in hiring will continue to grow and adapt as the world changes. What will always stay the same is our promise to keep the process fair, transparent, and centered on you.