About this role
AI Factory Lead
AI Agent Factory Lead page is loaded AI Agent Factory Lead Apply locations Zurich, CH time type Full time posted on Posted Yesterday job requisition id R-113474 At Swarovski, you don’t just join a brand - you help reinvent one of the most iconic names in fashion and design. Here, bold ideas matter, creativity drives change, collaboration is valued, and your work shapes how the world experiences brilliance. If you’re ready to push boundaries, grow your skills, and leave your mark where innovation meets timeless elegance, we’re ready for you. We are looking for a strategic and forward-thinking AI Factory Lead to scale AI-driven automation and deliver measurable business value across the organization. This is your chance to shape and lead a global AI transformation, building new capabilities and embedding AI at scale across the business.
About the job: Your responsibilities include, but are not limited to: Lead the AI Agent Factory strategy and execution to scale AI-driven automation and deliver measurable business value across the organization Drive the end-to-end operating model for AI agents, from intake and prioritization through design, development, deployment, monitoring, and scaling Partner with business, Digital, IT, and Process Excellence teams to redesign workflows and make processes ready for AI-enabled automation Establish and uphold governance, standards, and Responsible AI principles for the AI agent portfolio Build and coordinate a distributed network of AI Agent Specialists across GBS, Digital, and, over time, other business functions Ensure strong adoption and value realization of AI agents by embedding them effectively into business operations Monitor portfolio performance, including business impact, quality, risks, ROI, and adoption, and continuously improve outcomes Steer budget and resource allocation across the AI Agent Factory, including make-versus-buy decisions to balance speed, cost, and capability building About Swarovski Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger. Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong. Create a World of Wonder Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we’ll inspire the world of interior décor, fashion, culture, film and entertainment. Recruitment Process at Swarovski You are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too. CV Tips to Nail Your Dream Job The first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates’ profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs) Read More You couldn't find your dream job? Introduce Yourself Get Started Don't miss out! Sign up now and get job alerts tailored to you! Follow Us Data Protection Consent Statement © 2026 Workday, Inc. All rights reserved.