About this role
Role Overview
The Teaching Assistant (TA), AI Business Solutions, supports high-quality technical instruction, learner engagement, and success across TKH programs within their assigned region. The TA serves as a regional instructional practitioner who helps execute curriculum, facilitate learning, provide individualized technical support, grade learner work, monitor progress, and foster a supportive learning community that strengthens learner belonging, persistence, and retention across virtual and in-person learning experiences.
Innovation Fellowship (IF) represents a core area of responsibility during the active Fellowship cycle (February through August). Within IF, the TA partners closely with the Lead Instructor and Regional Program Manager to support track execution and serves as a key regional, in-person instructional presence for their technical domain. TAs are expected to lead technical instruction in their region approximately twice per month, delivering lessons and learning experiences designed or approved by the Lead Instructor and adapting facilitation to learner needs while maintaining TKH’s established curriculum, instructional, and program standards.
This is a cross-program regional instructional role. In addition to Innovation Fellowship, TAs support Youth & Community Development programs, Training Solutions engagements, workshops, short-form trainings, recruitment and admissions activities, and other TKH learning experiences where their technical expertise and instructional capacity are relevant. Responsibilities may shift throughout the year based on program cycles, regional needs, and organizational priorities.
The TA reports directly to the Lead Instructor for their assigned technical domain, who oversees instructional responsibilities, technical guidance, performance management, and professional development. The TA also works in close coordination with the Regional Program Manager, who provides direction on regional scheduling, program operations, learner engagement, and community-building activities. TAs are expected to collaborate with both roles to ensure consistent, high-quality instruction, strong learner support, and effective program execution across virtual and in-person learning experiences.
Key Responsibilities
Instructional Delivery & Regional Facilitation (40%)
- Deliver engaging, technically accurate instruction across TKH programs, with a central role in regional Innovation Fellowship delivery during the active Fellowship cycle.
- Supports the facilitation of live virtual technical instruction and leads in-person technical learning experiences within the assigned domain, including labs, demonstrations, breakout activities, review sessions, project work, and other instructional activities.
- During Innovation Fellowship, lead required in-person technical instruction in the assigned region approximately twice per month, delivering lessons and learning experiences designed or approved by the Lead Instructor.
- Plans and prepares for assigned instructional sessions by reviewing learning objectives, mastering technical content, organizing learning activities and materials, testing required technology, and anticipating areas where learners may need additional support.
- Adapt explanations, pacing, facilitation techniques, and learner support in response to classroom needs while maintaining the intent and outcomes of the approved curriculum.
- Create opportunities for learners to practice technical skills through small-group work, collaborative problem-solving, peer learning, applied projects, and other active-learning approaches.
- Model TKH’s standards for learner-centered, inclusive, accessible, and engaging facilitation and incorporate feedback from classroom observations, learner surveys, and instructional leadership.
- Deliver or support Training Solutions, Youth & Community Development, workshops, short-form trainings, and other TKH learning experiences when aligned to the TA’s technical expertise, regional responsibilities, and assigned capacity.
Learner Support, Grading & Progress Monitoring (30%)
- Maintain close awareness of learner progress and provide responsive, high-touch technical support that helps learners persist, build competency, and succeed.
- Build strong working relationships with assigned learners and maintain an active understanding of their technical progress, engagement, strengths, challenges, and support needs.
- Provide office hours, 1:1 and small-group coaching, review sessions, asynchronous support, and other technical assistance required by assigned programs.
- During Innovation Fellowship, maintain a responsive and active presence in Fellow communication channels, including Slack, answering technical questions, sharing resources, reinforcing key information, and proactively engaging learners who may need additional support.
- Grade assigned labs, projects, assessments, and other learner work accurately and within established timelines, providing clear, actionable feedback that supports continued skill development.
- Monitor learner comprehension, engagement, assignment completion, and technical progress; maintain accurate required records and proactively flag learners who may require additional academic or program support.
- Proactively identify learner progress, barriers, and support needs, and contribute actionable insights and recommendations during Innovation Fellowship Learner Review meetings and other student-success discussions to inform timely interventions and improve learner outcomes.
- Support learners participating in Improvement Plans or other academic interventions through targeted technical coaching, follow-up, and required documentation.
- Partner with Lead Instructors, Regional Program Managers, Career Specialists, and other learner-support partners to coordinate responses when learners are struggling with technical content, engagement, attendance, or program expectations.
- Develop or curate supplemental learning resources—including cheat sheets, reference guides, practice materials, walkthroughs, or other supports—when learner needs indicate additional reinforcement would be valuable.
- Help learners strengthen technical problem-solving, project execution, and their ability to explain and communicate their technical work.
Curriculum Implementation & Instructional Team Collaboration (20%)
- Support consistent delivery of curriculum by partnering closely with the Lead Instructor, maintaining instructional readiness, and contributing learner-facing insights that strengthen the experience over time.
- Partner closely with the Lead Instructor to support delivery of approved curriculum, including lesson activities, labs, projects, assessments, breakout structures, learner supports, and other components of the instructional experience.
- Prepare for upcoming instruction by reviewing assigned materials, understanding lesson objectives and technical content, and proactively flagging inaccuracies, unclear directions, broken resources, accessibility concerns, or other issues that could affect delivery.
- Support the implementation of curriculum and assessments in accordance with TKH’s established curriculum, instructional, program, and systems standards, while following the Lead Instructor’s guidance on track-specific expectations.
- Maintain and publish assigned course materials in the LMS as required, ensuring content, due dates, assignments, links, and other learner-facing elements are accurate and current and follow standards established by the Learning Systems Manager.
- Provide structured feedback to Lead Instructors and Curriculum Design on learner misconceptions, pacing, activity effectiveness, assessment performance, recurring support needs, and other insights that can inform curriculum improvement.
- Particip