AI Automation / Microsoft Copilot Specialist

• Design, develop, and implement AI-powered automation solutions using Microsoft Copilot and Microsoft Power Platform.

• Build and customize AI assistants and copilots using Microsoft Copilot Studio.

• Develop automated workflows and business process automation using Power Automate.

• Design and implement intelligent applications using Power Apps and integrate them with Microsoft 365 services.

• Integrate Microsoft Copilot solutions with enterprise systems, databases, APIs, and business applications.

• Configure and customize Copilot Studio topics, agents, knowledge sources, actions, and connectors.

• Implement AI-driven workflows using Microsoft Azure AI services and Azure OpenAI when required.

• Identify business processes suitable for AI automation and recommend appropriate solutions.

• Develop conversational AI solutions and virtual assistants to support business operations.

• Configure data sources, permissions, security policies, and governance controls for AI-powered applications.

• Collaborate with business stakeholders, IT teams, and developers to gather requirements and deliver automation solutions.

• Monitor, troubleshoot, and optimize deployed automation workflows and Copilot solutions.

• Ensure compliance with Microsoft security, data privacy, and responsible AI practices.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.

• 1-5 years of experience in IT, Software Development, Business Process Automation, or a related technical field.

• Hands-on experience with Microsoft Power Platform, particularly Power Automate and Power Apps.

• Practical experience developing and configuring solutions using Microsoft Copilot Studio.

• Strong understanding of Microsoft 365 applications and their integration capabilities.

• Experience designing automated workflows, business process automation, and AI-powered solutions.

• Knowledge of REST APIs, connectors, and integration with enterprise applications.

• Familiarity with Microsoft Azure services and Azure OpenAI.

• Understanding of AI, Generative AI, Large Language Models (LLMs), and prompt engineering.

• Experience working with SharePoint, Dataverse, and other enterprise data sources.

• Knowledge of Microsoft Entra ID, authentication, permissions, and security configurations.

• Strong analytical, problem-solving, and communication skills.

Preferred Qualifications

• Microsoft certifications such as PL-900, PL-100, PL-200, PL-400, or relevant Copilot Studio certifications.

• Experience implementing Microsoft 365 Copilot solutions across enterprise environments.

• Knowledge of AI agents, conversational AI, and agentic workflows.

• Experience with Power Automate Desktop and Robotic Process Automation (RPA).

• Familiarity with Azure AI Foundry and Azure OpenAI Service.

• Experience with Microsoft Graph API and custom connectors.

• Knowledge of Power Platform governance, environment management, and Data Loss Prevention (DLP) policies.

• Experience implementing enterprise-scale AI automation projects.