Aging and Disability Resource Center Manager

Job title: Aging and Disability Resource Center Manager

Location: 8 Old Suncook Road, Concord, NH Hours: 8:30a-4:30p, 37.5 hours per week Salary: $32.82 per hour

About Community Action Partnership Belknap-Merrimack (CAPBM): The Community Action Partnership Belknap-Merrimack Counties (CAPBM) is a cornerstone of community development and support, dedicated to fostering independence and resilience in families and individuals. Our programs serve as vital resources to empower families, prepare children for future success, and enrich the lives of those in our community.

What It’s Like to Work Here: Working at CAPBM means being part of a team passionate about making a difference. Our supportive, inclusive environment encourages professional growth and personal fulfillment. Employees are empowered to contribute their ideas and expertise to strengthen our programs and enhance the lives of the individuals and families we serve. We value dedication, adaptability, and a shared commitment to community well-being. Every day offers the chance to contribute to impactful solutions and work alongside like-minded professionals who care deeply about their community.

A Day in the Life as the Aging and Disability Resource Center Manager: As the Merrimack County ADRC Center Manager you’ll be responsible for overall site operations and team process management, including performance measurement, training and or coordination of training for all staff, management of subcontracts, public education, public awareness, community and provider relations, program review and quality oversight. Your day will involve:

• Establishes short- and long-term goals to achieve the ADRC mission.

• Works with the Bureau of Aging and Adult Services (BAAS) staff, including the ADRC Program Management staff, the NH Family Caregiver Support Program Manager, Office of LTC and the NH SHIP Director, to ensure that appropriate staff establish and maintain effective working relationships with BAAS program staff.

• Manages fiscal operations including budget development and authorization of expenditures according to the contracted budget agreement with BAAS, the board of Directors, and/or Fiscal agency.

• Develops, implements, and directs public relations and communication strategies that increase public awareness and utilization of the ADRC's various programs and services.

• Networks with community groups to strengthen and expand the coalition (faith communities, ethnic/cultural groups, health and human service providers, business, education and neighborhood groups) as well as supports activities that strengthen program recognition at the local, regional, state, and federal level.

• Oversees and is accountable for of all day-to-day processing of Aging and Disability Resource Center site programs evaluations, including operational reports, quality reports, State and Federal reports to Bureau of Aging and Adult Services (BAAS) and Federal reports to the Administration on Aging and Centers for Medicare and Medicaid by designated time frames.

• Your role will directly contribute to a positive participant experience and will play a pivotal leadership role in fostering a positive, collaborative, and mission-driven workplace culture. This individual will support, inspire, and empower a team of dedicated professionals and volunteers whose compassion, expertise, and commitment make them invaluable assets to the community we serve.

• Community Action Partnership Belknap-Merrimack Counties is an Equal Opportunity Employer.