About this role
Job title: Agent, Service
Job Overview
Company: Liberty Group Limited Location: ZA, GP, Johannesburg, 1 Ameshoff Street Business Segment: Insurance & Asset Management Job Type: Part-time Compensation: GBP 1,200,000 - yearly Job Ref ID: 80455264A-0001 Date Posted: 10/14/2026 Save Job Apply Now
Job Description
To fulfil all service requests raised by stakeholders (internal and external) efficiently within turnaround times and laid down procedures and against world class standards, ensuring legislative compliance, a positive client experience, client satisfaction, minimised risk and losses to SBG.
Qualifications
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Type of Qualification: Diploma
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Field of Study: Business Commerce
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Experience Required
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Service Management
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Operations
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3-4 years
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Client relationship experience, resolving client services issues, with demonstrated ability to interact across multiple internal stakeholders
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3-4 years
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Experience in General client services and / or support capability with proficient technical experience.
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Additional Information
Behavioural Competencies:
- Developing Expertise
- Documenting Facts
- Embracing Change
- Examining Information
- Interacting with People
- Interpreting Data
- Making Decisions
- Managing Tasks
- Producing Output
- Resolving Conflict
- Thinking Positively
- Upholding Standards
Technical Competencies:
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Active Listening
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Client Servicing
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Query Resolution
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Our Commitment to Diversity, Equity and Inclusion
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Standard Bank Group is committed to fair and inclusive employment practices. We aim to build a workforce that reflects the diversity of the communities we serve and welcome applications from candidates of all backgrounds, including people with disabilities. We strive to create an environment where everyone has an equal opportunity to contribute and grow.
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Save Job
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Apply Now
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Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any form of payment as part of our recruitment process.