Agent(e), Soutien Administratif II

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

47,100 - 57,500

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

5%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are currently seeking an Administrative Support Agent for our Legal Claims Department in Montreal who will play a key role in supporting our growth.

At Intact, we believe insurance should first focus on people, not things. This belief is at the heart of everything we do. That’s why we strive to offer an exceptional client experience and create an inspiring work environment where our employees can excel.

We offer more than just a career. As an Administrative Support Agent, working here means being valued for who you are and growing both professionally and personally. Alongside the largest internal team of claims professionals in Quebec and Canada, you will obtain the tools, support, flexibility and opportunities to succeed and bring out your best.

Within our Legal in Claims department, you will be at the heart of what we do best: helping people. Your passion for law, strong administrative skills, organizational sense, values and creative spirit will allow you to fit perfectly into the team.

What the role will give you the opportunity to do:

• Join an inspiring and highly performing team of legal professionals
• Contribute to conflict of interest checks and file opening operations
• Enter data into our internal management systems
• Support the department’s operations
• Perform various clerical tasks in support of the legal indemnification service

What you bring:

• You share our values of respect, integrity, excellence, customer focus and generosity, as evidenced by your work and support for our clients and claims partners
• Your experience, proactivity and creativity will contribute to the team’s success
• Strong organizational skills to manage a demanding practice, including effective collaboration with legal assistants, legal technicians, lawyers and directors
• Strong interpersonal skills and an ability to work collaboratively in a positive work environment
• Meticulousness, reliability, resourcefulness and awareness of the impact of your work to help the team achieve its objectives

Qualifications

• Secondary school diploma completed
• College diploma in office administration an asset
• Knowledge of the legal field an asset
• Proficiency in MS Office (Word, Excel, PowerPoint)
• 1 to 3 years of experience
• Adaptability, autonomy and resourcefulness
• Ability to work with high precision and productivity
• Ability to work in a team
• Reliability and meticulousness
• Ability to manage stress
• Good verbal and written communication
• Good command of various software or computer systems
• Sense of responsibility and prioritization and open-mindedness
• Dynamism, efficiency and teamwork

Advantages of working internally at Intact:

• Opportunity to focus on quality work

• Being part of a collaborative and inclusive community that values all people and viewpoints

• Competitive retirement plan including both defined benefit and defined contribution options

• Comprehensive financial benefits recognizing your success

• Employee stock purchase plan with company matching 50% of net shares purchased

• Flexible and extensive benefits program with access to virtual health care

• Annual well-being account to encourage an active lifestyle

• Community involvement program with company matching contributions, giving employees flexibility to choose how and to whom they give

• Bilingualism (French/English) - Regular interaction with colleagues across the country

• No prior Canadian work experience required, but ability to work in Canada is needed

• LI-hybrid

• This position will fill an essential role in our team.

• We are an equal opportunity employer

• At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

• We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

• As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

• We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

• If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

• Learn more about our recruitment process and your candidate journey here.

• Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

• If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.