About this role
Company Description
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 18,000 trained professionals
- 346 locations worldwide
- Fortune 500
- Globally unified systems
Job Description
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To take orders and make freight and document pick-up arrangements.
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To distribute relevant pick up and document instructions to Trucking, Custom Brokerage and Messenger team.
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To review, check and verify air export documents as provided by shippers.
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To strictly follow export-handling procedures as established by the management.
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To do daily operations of customer services, including order receiving, order follow-ups, report preparation and customer retention activities.
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To do shipment tracking and advise local or oversea customers and offices on any discrepancies.
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To communicate with overseas offices, local vendors and customers on shipment inquires and to handle customers’ complaints.
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To handle & achieve company’s quality system such as IO, OPS, Training hours, EXCEL
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To take up additional assignments as required to meet with the Company needs.
Qualifications
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University graduate, preferably with minimum 1 year's relevant experience.
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Be able to work under pressure and in time frame.
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Good communication in English.
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Chinese speaking is preferrable.
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Well-versed in MS Office.
Additional Information
Expeditors offers excellent benefits
- Paid Vacation, Holiday
- Group Medical & Life & Accident Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program Work Location: Head Office, Empire Tower, 44th Floor, South Sathorn Road, Yannawa, Bangkok, Thailand.
All your information will be kept confidential according to EEO guidelines.