After-Sales Spare Parts Specialist

Linkway Electronics Limited

Job Title: After-Sales Spare Parts Specialist

Location: Lagos (Warehouse and office in Nigeria)

Employment Type: Full-time

Department: After-Sales Service Department (Spare Parts Center)

Job Mission

• Responsible for the daily operations of the spare parts center and parts support.
• Assist in developing spare parts demand plans; execute procurement requests, inbound inspection, warehousing, and outbound distribution.
• Monitor inventory levels, help optimize stock structure, and reduce obsolete inventory.
• Ensure timely supply of repair parts and data accuracy, effectively controlling parts logistics costs.

Core Responsibilities

• Inventory Control & Planning: Assist in developing monthly/quarterly spare parts demand plans; monitor inventory turnover and safety stock levels to prevent shortages or overstocking; participate in regular stocktaking to ensure consistency between records and physical inventory; promote the disposal of obsolete parts (e.g., substitution, discounted sales).
• Warehousing & Logistics: Handle inbound/outbound inspection, registration, stacking, and system data entry for spare parts; implement the FIFO (First-In-First-Out) principle; maintain warehouse temperature, humidity, and dust-proof standards to ensure parts quality; manage safety measures against fire, theft, and moisture; assist in outbound distribution and inter-branch transfers.
• Used Parts & Quality Control: Execute used parts return and appraisal processes; collaborate with the Technical Supervisor to determine warranty liability; track feedback on parts quality, compile batch quality issues, and report to superiors; supervise environmentally friendly disposal or destruction of scrap parts.
• Data Analysis & Cost Control: Generate spare parts inventory reports and analyze consumption across service outlets; calculate repair material costs and participate in developing the repair pricing system; review parts requisition documents to prevent false claims.

Job Requirements

• Education & Major: Associate Degree or above in Logistics, Supply Chain Management, Warehousing, or related fields.
• Experience: At least 3 years of experience in warehousing or parts management; prior experience in the home appliance industry is preferred. Proficient in ERP/WMS systems and Excel data processing. Familiar with home appliance product structures and common parts characteristics.
• Skills: Strong data analysis capabilities and cost control awareness; good communication and coordination skills and team management ability; basic reading and writing proficiency in English or local Nigerian languages.

Key Authorities:

• Inventory Management: Authority to reject non-conforming or incomplete-documentation parts from being stored; authority to propose disposal actions (scrap, transfer, etc.) for long-term obsolete inventory.
• Approval: Authority to review spare parts requisitions from service outlets and control unreasonable withdrawals; authority to approve purchase requests for daily office supplies and low-value consumables.
• Assessment: Authority to evaluate the performance of warehouse staff; authority to propose penalties for violations of spare parts management regulations.

Working Conditions:

• Environment: Frequent presence in the warehouse; relatively enclosed environment with potential noise and dust; exposure to various chemical cleaning agents.
• Labor Intensity: Medium; requires walking inspections; occasional assistance with heavy lifting.

Salary

N80,000 - N130,000 monthly.

Application Closing Date

31st October, 2026.