After Sales Manager (m/f/d)

After Sales Manager (m/f/d)

Your Tasks

• Act as the primary internal and external point of contact for all customer-related after-sales and warranty matters
• Coordinate customer interactions, meetings, and activities to ensure high levels of customer satisfaction
• Support customers throughout the warranty period and manage service requests and complaints
• Prepare and coordinate tailored repair, maintenance, and contract extension proposals in collaboration with project controlling
• Manage spare parts procurement, maintain master data, and identify opportunities for additional products and services
• Take on other comparable responsibilities in line with qualifications, experience, and business requirements

Your Qualifications

• Degree in Plant Engineering, Mechanical Engineering, Business Administration, or a comparable qualification
• Proven experience in sales, ideally within a technical or after-sales service environment
• Proficient in MS Office and relevant planning software, with business-fluent German and English language skills
• Self-motivated, structured, and results-oriented working style, combined with strong teamwork, coordination, and organizational skills
• Strong customer and service orientation, excellent problem-solving and conflict-resolution skills, and a confident, professional demeanor
• Entrepreneurial mindset, strong quality awareness, high integrity, reliability, and a focus on achieving results

We offer

• Work Life Balance: Flexible working hours, sabbatical, 30 days vacation & special leave days
• Mobile Work: Flexible working arrangement balancing remote and on-site work
• Structured on-boarding process (incl. Assignment of a buddy in the first months)
• Development: Extensive range of training courses, individual professional development, German language courses & annual employee dialogue
• space projects
• Additional benefits: 13. monthly salary, accident insurance & company pension plan
• Catering: High standard company restaurant & generous meals subsidy
• Active health promotion: Health management, E-GYM Wellpass & In-company sports groups
• Family: Kindergarten subsidy / Kindergarten places, Childcare in the vacation period & paid child sickness days
• Mobility: Subsidized Deutschland ticket, Job bike & parking lots
• Company parties & events: Christmas party, Satellite launch events, NextGen Speakers Night
• Innovation: Company suggestion system & free research and development
• A complete overview of our benefits and more details can be found here on our website.
• Become part of our international team and take your professional and personal development to a new level. Don't fulfil all the requirements? No problem - we are happy to receive applications with partial matches! We are looking forward to your application in German or English via our online tool.

OHB Digital Connect GmbH Human Resources

Questions regarding this posting? Christian Wolten is available.