About this role
- At Sfakianakis Group, a leader in the automotive industry, we are looking for a motivated and results-driven After Sales Area Manager to join our team.
The successful candidate will support, guide, and develop our network of authorized service and spare-parts partners, ensuring high-quality after-sales services, customer satisfaction and profitability.
Responsibilities
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Supports the network of authorized service and spare-parts partners across all after-sales activities.
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Improves partner performance by providing ongoing technical and commercial support to enhance service quality and efficiency.
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Monitors customer satisfaction, reviewing feedback and key performance indicators to identify improvement areas.
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Proposes and implements initiatives to enhance operational efficiency and overall after-sales performance.
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Develops and executes initiatives that strengthen after-sales services and customer experience.
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Travels within Greece to support the partners network in the assigned region. Required Qualifications:
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University degree in Mechanical Engineering (or related field)
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3+ years of experience in a similar role
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Solid understanding of automotive industry practices and standards
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Advanced Knowledge of MS Office and CRM systems
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Very good knowledge of English (spoken and written)
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Willingness to travel regularly within Greece
Skills
- Effective communication
- Strong analytical skills
- Results-oriented with a strong focus on achieving goals and driving performance
Benefits
- Competitive salary and performance-based bonus
- Corporate car for business travel
- Corporate group health and life insurance coverage
- A modern, supportive and fast-paced working environment
- Opportunities for career advancement within a leading Group