Advanced Field Service Engr

Advanced Field Service Engr

Minneapolis, MN, United States

(On-site)

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Job Description

Honeywell Aerospace is a leading global provider of integrated avionics, propulsion engines, aircraft and engine systems and full-service solutions for our customers. At Honeywell Aerospace, our people are driven by a desire to contribute, be challenged and grow. Our people make Honeywell a special company and are a key competitive advantage.

The Advanced Field Service Engineer (AFSE) will provide full time on-site technical support to the US Army and their maintenance elements.

In this position the AFSE is responsible for providing expertise that supports the operation, diagnosis and repair of the AGT1500 gas turbine engine. The AFSE must communicate effectively with personnel at all levels and provide timely feedback to enable informed decisions. The AFSE must be able to interface effectively in a team environment by communicating with Honeywell Aerospace engine and logistic support groups. The AFSE may be required to attend meetings or to perform diagnostic and hands on repair activities in support of US military elements in support of the program at the request of the customer (TACOM) and/or Honeywell Aerospace. The AFSE shall become familiar with applicable US Army publications and Honeywell Aerospace processes pertaining to the repair of the AGT1500, you will provide advanced technical support in Industrial Automation, troubleshoot complex issues, ensure solution implementation, and drive customer satisfaction. You will report directly to our Field Service Manager and you will work onsite at Camp Ripley, Little Falls location.

Responsibilities

Specific responsibilities include but are not limited to:

• Provide technical support to the using units on day-to-day basis pertaining to operational and training issues regarding AGT1500 engine operation, vehicle interface and sub-assembly diagnostics and repair.
• Interface with Customer Support Engineering regarding technical issues beyond the AFSE’s expertise level needed to maintain unit operational readiness.
• Establish a solid rapport and formal communication processes with using unit leadership and maintenance personnel, Honeywell Aerospace Customer Support Engineering, Project Engineering and Field Support Management.
• Provide Honeywell Aerospace customer support engineering a written Monthly Activity Reports, quarterly fleet status reports and field service reports via the fact based maintenance data base.
• AGT1500 and platform specific training is provided for all FSE’s. The level and duration of provided training for new FSE’s are commensurate with demonstrated FSE knowledge and experience.

Qualifications

YOU MUST HAVE:

• Bachelor’s degree in engineering or related discipline. - In lieu of degree, 11 years of AGT1500 or directly related other gas turbine engine model experience.
• 5 years repair and test experience on the AGT1500 or other gas turbine engine model
• 5 years of experience with specific AGT1500 or other gas turbine engine model operational, troubleshooting capabilities and practical maintenance experience.
• US Citizenship

WE VALUE:

• Proficiency in blueprint and technical manual interpretation.

• Analytical skills to elicit and diagnose relevant data for technical definition and resolution.

• Have sufficient technical capabilities to provide and measure continuous improvement in an environment where the customer has limited experience with the product.

• Ability to work independently with minimal supervision.

• Proficiency in using component design and test data, evaluate components for damage and serviceability, component rejection criteria for service revealed difficulties, and for repair/modification of equipment and components.

• Basic mechanical aptitude and ability to perform engine repairs.

• Be able to provide technical instructions for depot personnel and, as required, assist in interpretation of the overhaul manuals. Also facilitate troubleshooting and maintenance of equipment and special tools used in support of AGT1500.

• Ability to work with customers at levels ranging from shop floor mechanics to senior leadership in the investigation, reporting, and resolution of issues.

• Strong problem-solving, interpersonal, and teaming skills.

• Ability to establish credibility and maintain strong personal relationships with customer contacts based on knowledge and personal integrity. Strong customer focus and service orientation.

• Utilize time management skills to manage conflicting priorities. - Exhibit sound independent judgment in assessing and resolving complex technical and operational problems.

• Ability to work as a team member with other members of the Customer Team to drive customer satisfaction and business growth objectives.

• Strong written and verbal communication skills.

• Proficiency with computers and MS Office suite software packages.

• Six Sigma Greenbelt certification.

• Benefits of Working for Honeywell Aerospace Beyond a performance-driven salary, you'll work alongside dedicated experts on technology that's advancing aviation. As a Honeywell Aerospace employee, you're eligible for a comprehensive benefits package that includes:

• Employer-subsidized medical, dental, vision and life insurance

• Short-term and long-term disability coverage

• 401(k) match, flexible spending accounts and health savings accounts

• Employee assistance program and educational assistance

• Parental leave and 12 paid holidays

• Paid time off for vacation, personal and sick time

• About Honeywell Aerospace

• Join a company that's reintroducing itself to the aviation community we've helped advance for more than a century. At Honeywell Aerospace (NASDAQ: HONA), we're launching as an independent, publicly traded aerospace and defense company built on a legacy of operational excellence and mission-focused execution.

• Our new brand identity pairs that heritage with real momentum, as we build technology that helps pilots navigate with confidence, aircraft operate more efficiently, and operators stay ahead of change. With our systems on board 90% of the world's aircraft, your work here has reach that's rare to find anywhere else.

• Focusing on our customers, investing in innovation, and building a culture of accountability and performance is how we're shaping what comes next.

• Every horizon. Every mission. Every day.

• About the Business Unit

• Corporate

• Control Systems

• Electronic Solutions

• Engines & Power Systems

Honeywell Aerospace products and services are found on aircraft across commercial aviation, defense and space. We operate through three business areas:

• Electronic Solutions develops the avionics, navigation systems, sensors and electromagnetic defense technology on board 90% of the world's aircraft

• Engines & Power Systems provides the propulsion, auxiliary power and electrical systems that keep those aircraft flying

• Control Systems supplies the thermal and motion control systems that support takeoff, landing and the safety of everyone on board

• With approximately 58,000 employees worldwide and net sales of $17.4B in 2025, we are also advancing systems for autonomous and supersonic platforms — bringing the same focus on safety and efficiency to the next era of flight. Explore our businesses: https://www.honeywellaerospace.com

• The annual base salary range for this position in MN is $87,000 - $104,000. Please note that this salary information serves as a general guideline. Honeywell Aerospace considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate’s work experience, education and training, key skills, as well as market and business considerations.

• U.S. CITIZENSHIP REQUIREMENT

• Must be a US Citizen due to contractual requirements.