Admissions Graduate Assistant

Schreiner University’s Admissions Graduate Assistant supports the daily operations of the Office of Admissions and provides exceptional customer service to prospective students, families, and campus visitors. The role includes front desk duties in the Welcome Center, answering phones, processing mail, and communicating with prospective and admitted students through phone outreach and other correspondence. You will assist with campus visit programs and special events, provide campus tours, and support admissions staff with a variety of administrative and recruitment-related projects. The Graduate Assistant serves as a professional representative of Schreiner University and performs other duties as assigned to support the mission and goals of the Office of Admissions.

Responsibilities

• Represent Schreiner University professionally while assisting undergraduate student recruitment initiatives.
• Visit high schools, attend college fairs, career fairs, and other recruitment events to promote Schreiner University and engage prospective students and families.
• Persuasively communicate the value of a Schreiner University education, its academic programs, campus community, and student experience to prospective students and their families.
• Maintain regular communication with prospective and admitted students through phone calls, email, text messaging, social media, virtual meetings, and in-person interactions.
• Coordinate and implement on-campus recruitment events, including campus visit programs, open houses, and special admissions events.
• Conduct campus tours for prospective students, families, and other campus visitors.
• Coordinate with Admissions and Financial Aid staff to facilitate a seamless enrollment experience for prospective and admitted students.
• Assist with student mailings, handwritten postcards, recruitment correspondence, and other admissions communications.
• Provide customer service and administrative support by answering phones, greeting visitors, and assisting with front desk operations in the Welcome Center.
• Maintain the highest level of confidentiality regarding student records and all matters within the Offices of Admission and Financial Aid in accordance with FERPA.
• Perform general office duties and assist with special projects as assigned.
• Be available to work evenings and partial weekends as needed for success.
• Always represent Schreiner University in a professional and ethical manner.
• Perform other duties as assigned by the Director of Admissions, Associate Director of Admissions, or other designated supervisor.

Requirements

• Bachelor’s degree.
• Bilingual English and Spanish preferred.
• Willingness to work weekends and weekend hours to meet job requirements.
• Strong computer skills; proficient with the Internet and Microsoft Office (Outlook, Excel, Word, Calendar).
• Ability to use social media platforms strategically for student engagement and recruitment.
• Enthusiastic, positive attitude with a strong desire to serve others.
• Comfortable presenting to large and small groups (students, families, counselors).
• Ability and willingness to travel.
• Ability to set goals, organize and prioritize daily activities, perform follow-up, and be detail-oriented.
• Ability to work independently to meet job requirements.
• Ability to work collaboratively across departments (marketing, financial aid, athletics, faculty).
• Strong interpersonal skills to foster partnerships with high school counselors and community organizations.
• Ability to convey understanding and persuasively communicate Schreiner’s value to various constituencies.
• Sales ability to close.
• Sound judgment, maturity, and responsibility.
• Driving is required; must have a valid Texas driver’s license, related insurance, and a good driving record.