Admissions Counselor, Online Undergraduate Programs

Admissions Counselor, Online Undergraduate Programs

Job Summary

The Admissions Counselor is responsible for recruiting and onboarding prospective students for designated academic programs at Bushnell University. This position serves as a primary point of contact throughout the admissions process, providing guidance on program offerings, admissions requirements, financial aid, and enrollment procedures. The Admissions Counselor reviews application materials, evaluates applicant qualifications, makes admissions recommendations, and collaborates closely with academic advising and other university departments to support a seamless transition from inquiry to enrollment. Success in this role is measured by the achievement of enrollment goals, quality student engagement, and the ability to support prospective students through a positive and efficient admissions experience.

Position Duties and Responsibilities

• Manage the enrollment and onboarding process for designated academic programs, including the Online Undergraduate Programs and/or Accelerated Bachelor of Science in Nursing (ABSN) programs.
• Represent the university at college fairs, recruitment events, and community outreach activities.
• Utilize Salesforce CRM to manage prospective student inquiries, applications, admissions decisions, and enrollment deposits while maintaining accurate and timely communication records.
• Review completed applications to ensure applicants meet admissions requirements and institutional standards.
• Provide guidance to prospective students regarding transfer credit evaluations and program eligibility as applicable.
• Communicate with prospective students via phone, email, and other channels to provide information related to admissions requirements, financial aid, academic programs, and enrollment procedures.
• Serve as a liaison between prospective students and university departments including Academic Affairs, Financial Aid, Registrar, Business Office, Information Technology, and other campus offices as needed.
• Prepare, maintain, and update records, reports, and documentation related to admissions and recruitment activities.
• Assist in the planning, coordination, and execution of admissions, recruitment, and onboarding events.
• Operate standard office equipment and technology systems to support daily admissions operations and student services.

Experience and Qualification Requirements

• Bachelor’s Degree
• Experience in academic advising, transcript evaluation, a registrar’s office, an admissions office or in a university setting (preferably in an adult degree or online program environment).

Working Conditions/Special Requirements

• Bushnell employees must have a maturing Christian faith and live in compliance with the duties and expectations as detailed in the Employee Handbook.
• The position requires a strong commitment to multiculturalism and diversity.
• The position requires working in a non-smoking, drug free environment.
• The employee must adhere to FERPA guidelines and student confidentiality at all times.
• All employees of Bushnell are “mandatory reporters” under Oregon law. See http://www.oregon.gov/dhs/abuse/pages/mandatory_report.aspx for specific information.
• The employee must have knowledge of strong office management techniques; operations, procedures, specific rules and precedents of the office; research methods and report writing techniques; record-keeping techniques; operation of office machines including computer equipment and specified software; principles of training and providing work direction.
• The position requires a strong ability to communicate effectively and succinctly, both verbally and in writing, utilizing tact, patience and courtesy.
• Listening skills and the ability to speak and write clearly are essential to this position. Must possess exceptional interpersonal and communication skills.
• The employee must have high personal motivation, with great attention to detail and accuracy.
• This person must project a positive, vibrant and professional attitude in assisting people.
• This person must have high ethics of honesty and confidentiality, with a genuine and gracious presence pertaining to the students, faculty, staff and business of the department and the University.
• This position may require lifting up to 25 lbs, as well as bending, stooping, kneeling.
• This position description is subject to change at any time.
• Position requires occasional nights and weekends in support of Advancement and University-wide events (compensatory time offered).