About this role
Job Family: Admitting Representative Travel Required: None Clearance Required: None
What You Will Do: The Admissions Coordinator is responsible for managing inpatient and outpatient admissions. Registers incoming patients, enters information on admitting forms, explains hospital regulations, and may assign patients to rooms based on the nature of the illness and the type of accommodations available. May prepare identification bracelets and assist in insurance matters. Serves as a liaison between patients, their families, visitors, and the hospital (administration, management, hospital staff, medical staff, etc.)
Type: Part Time - Days, Evenings, Nights
Schedule: Various schedules that may include 4hr, 8hr, or 12hr shifts - may include working weekends
Location: UAB St. Vincent's Chilton - Clanton, AL
Please Note: Schedules are subject to change based on hospital census and business needs.
Responsibilities and Duties:
- Responsible for obtaining complete and accurate demographic and financial information from a variety of sources, including patient interviews physician offices and in-house departments.
- Obtains required signatures on legal consents and insurance forms.
- Performs required pre-certification, credit referral or deposit collection. Enters data in computer and thoroughly documents any incomplete admissions/registrations in manner prescribed. Obtains pre-certification, referral or authorization number and updates patient's file.
- Notifies patients, family members, physicians and/or supervisors of insurance coverage issues, notifies patients of co-payments, deductibles or deposits needed, documenting all information in computer system.
- Reviews Physician’s orders for completion and ensures all required information is listed.
- Completes Medicare Compliance and obtains ABN if necessary.
- Knowledge of all Federal, State and Local Laws pertaining to insurance rules and regulations.
- Utilizes multiple computer systems.
- Maintains positive customer service at all times, referring unresolved issues to appropriate supervisor.
- Answers telephone calls. Follows pre-established script and provide assistance to callers.
- Completes all shift duties in a timely and accurate manner.
- Complies with all safety regulations, policies and procedures as defined by client.
What You Will Need:
- High School Diploma or equivalent required.
- 0-2 years of prior relevant experience.
What Would Be Nice to Have:
- Strong customer service abilities.
- Familiarity with medical terminology.
- Experience with EPIC.
- Experience with Patient Registration.
- Experience verifying medical insurances.
What We Offer
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.