About this role
Admissions Clerk – Johannesburg, Gauteng
Job Description
Job Title: Admissions Clerk
Location: Dr. G.M. Pitje day Hospital (Johannesburg).
Reports to: Hospital Manager
JOB SUMMARY
To plan and coordinate the end-to-end management of reception and administrative tasks for the hospital in alignment with Group quality standards.
REQUIREMENTS
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Minimum Qualifications
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Administration Qualification / NQF Level 5.
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Added advantage: Health related qualifications
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Minimum Experience
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1-2 years in general office administration.
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Key Competencies
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SAP and Computer literacy.
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DELIVERABLES
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Efficient management of Clerical and Front-desk tasks.
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Professionally and diligently attend to all patient and customer queries
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Attend to calls received at front desk
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Physically inspect and ensure the admissions / reception area is well maintained each day
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Provide adequate information to customers and patients with regards to admissions and booking in accordance with Clinix standards
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Process healthcare forms (and all related documentation)
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Assist patients to accurately complete appropriate forms and documents, where required
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Obtain all required information and documentation from patients on admission i.e., Identity document and current/valid Medical Scheme card, as per the company policies and procedures
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Accurately capture patient information upon admission
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Ensure the admitting and treating doctor are accurately captured on the approved system
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Escalate any issues to the Reception Supervisor
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Execute daily tasks in a manner that maintains patient confidentiality
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Complete the discharge process as and when necessary
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Complete pre-admissions and pre-authorisations and accurately capture the information on the approved system (Inclusive of completing the Patient Master Index with authorisation / reference numbers, ICD codes (where applicable), diagnoses (where relevant) and all other relevant information.
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Complete ad-hoc general administration.