Admission Officer (Experience)

Admission Officer (Experience)

Location: Jabi, Abuja (FCT)

Employment Type: Full-time

Job Description

• We are seeking an experienced, organised, and results-driven Admissions Officer to manage student applications and support prospective students throughout the international university admissions process.
• The successful candidate will be responsible for processing applications to universities and colleges across the UK, Canada, USA, Ireland, Australia, Europe, and other major study destinations.
• The role requires a strong understanding of international admission requirements, university application procedures, academic document assessment, and student case management.
• The ideal candidate must be able to work independently, manage multiple student applications simultaneously, meet deadlines, communicate professionally with students and institutional partners, and consistently work towards securing successful admissions.

Key Responsibilities

Student Application Management:

• Manage student applications from initial submission through admission and enrolment.
• Process applications to universities and colleges across the UK, Canada, USA, Ireland, Australia, Europe, and other major study destinations.
• Review student academic records and supporting documents to determine eligibility for suitable programmes.
• Recommend appropriate universities and courses based on students' academic backgrounds, career goals, and admission requirements.
• Prepare, complete, and submit applications through university and partner application portals.
• Ensure all applications are accurate, complete, and submitted within the required deadlines.

Admission Processing and Follow-Up:

• Monitor the progress of submitted applications and follow up with universities and admissions teams.
• Track admission decisions, conditional and unconditional offers, outstanding documents, deposits, and enrolment requirements.
• Communicate admission conditions and next steps clearly to students.
• Follow up on pending applications and resolve application-related issues promptly.
• Ensure students understand and fulfil all requirements necessary to progress from application to enrolment.
• Maintain accurate records of application outcomes and admission decisions.

Student Support and Communication:

• Provide professional guidance to students throughout the admissions process.
• Respond promptly to student enquiries regarding application status, admission requirements, documentation, and university procedures.
• Communicate effectively with students, parents, university representatives, and institutional partners.
• Coordinate with the counselling and visa teams to ensure a smooth transition between admission, visa preparation, and pre-departure support.
• Keep students informed of application progress, deadlines, outstanding requirements, and important updates.

Documentation and Case Management:

• Review academic transcripts, certificates, passports, personal statements, references, and other supporting documents for completeness and accuracy.
• Identify missing documents, discrepancies, and potential application issues before submission.
• Maintain organised student files and up-to-date application records.
• Manage multiple student cases, application deadlines, and institutional requirements simultaneously.
• Ensure student information is handled confidentially and in accordance with company procedures.
• Provide regular updates on application progress, offers received, outstanding cases, and successful admissions.

Performance and Results:

• Work towards achieving successful admission outcomes for eligible students.

• Maintain accurate records of applications submitted, offers received, and enrolments completed.

• Identify bottlenecks in the application process and recommend improvements.

• Collaborate with the wider team to improve turnaround times, student experience, and operational efficiency.

• Meet agreed performance targets and provide timely updates to management.

• Job Requirements and Qualifications

• 2–3 years of hands-on experience in international student admissions or study-abroad application processing.

• Proven experience processing university and college applications for international students.

• Strong knowledge of admission requirements, intakes, application deadlines, and offer conditions.

• Practical experience using university application portals and education-agent or partner platforms.

• Demonstrable experience assessing academic documents and identifying suitable universities and programmes.

• A proven track record of successfully securing student admissions.

• Experience working in an education consultancy, study-abroad agency, or international student recruitment organisation is strongly preferred.

• Excellent written and verbal communication skills.

• Strong organisational, administrative, and case-management abilities.

• High attention to detail and the ability to identify errors or missing information in applications.

• Ability to manage multiple applications, competing priorities, and strict deadlines.

• Good problem-solving skills and the ability to follow up on outstanding applications proactively.

• Proficiency in Microsoft Office, Google Workspace, spreadsheets, email, and digital record-management tools.

• Ability to work independently while collaborating effectively with colleagues and external partners.

• Strong professional ethics, accountability, confidentiality, and commitment to student service.

Application Closing Date

Not Specified.