Administrator Officer 2

Job title: Administrator Officer 2

About the Role The Central Scheduling Resource Coordinator ensures compliance with departmental standards related to OR scheduling and OR block management/oversight. This role oversees the processes that produce and maintain the OR schedule across UCSF Health Systems (East Bay, West Bay, SFSM and future acquisitions). This position develops tools to troubleshoot problems and monitors performance and utilization of the surgical schedule. It acts as the Superuser for Optime scheduling, monitoring efficiency for all surgical procedures and providing support and guidance for decentralized schedulers and clinical staff to ensure scheduling standards are met. Collaborates with Perioperative leadership to identify improvements and workflow gaps for scheduling accuracy. Enhances partnership between the surgical clinics and the OR by participating in Tier 2 scheduling meetings to identify opportunities for utilization and patient access. The Central Scheduling Resource Coordinator is responsible for providing a full range of customer service to ensure inquiries and/or problems are resolved.

What You'll Do

• Ensure compliance with departmental standards related to OR scheduling and block management/oversight.
• Oversee processes that produce and maintain the OR schedule for UCSF Health Systems (East Bay, West Bay, SFSM and future acquisitions).
• Develop tools to troubleshoot problems and monitor performance and utilization of the surgical schedule.
• Act as Superuser for Optime scheduling; monitor efficiency for all surgical procedures; provide support and guidance for decentralized schedulers and clinical staff.
• Collaborate with Perioperative leadership to identify scheduling improvements and workflow gaps.
• Enhance partnership between surgical clinics and the OR by participating in Tier 2 scheduling meetings to identify utilization and patient access.
• Provide a full range of customer service to resolve inquiries and problems.

What We're Looking For

• Experience or familiarity with OR scheduling or perioperative administration.
• Proficiency with Optime scheduling system or similar scheduling software.
• Ability to analyze scheduling data and identify performance improvements.
• Strong customer service and communication skills; ability to support decentralized schedulers and clinical staff.
• Collaborative, cross-functional work with Perioperative leadership and multiple UCSF Health Systems.
• On-site presence and ability to work with surgical clinics and operating rooms.