Administrator - Network LAN/WAN

Job title: Administrator - Network LAN/WAN

About the Role The Datacenter FieldOps team is responsible for supporting all production network cabling in the Datacenter. This global team offers a unique career opportunity to work with the latest network technologies and talented engineers solving complex problems in the industry.

What You'll Do

• Support and complete all scheduled data center Moves/Adds/Changes (MACs).

• Perform hardware installation MACs, including device labeling, power, and network cable connectivity.

• Complete hardware support work orders involving MACs, certification, troubleshooting, and break-fix.

• Manage assets, auditing, and daily work log/ticket tracking.

• Provide smart-hands assistance within specified SLA response times (on-call duties may apply).

• Maintain a safe and secure operating environment and report violations.

• Maintain detailed documentation and record keeping.

• Follow site security protocols, badging requirements, and data protection procedures.

• Ensure proper logging, securing, and documentation of media storage devices.

• Use network hardware/components, copper and fiber infrastructure installation and testing tools, and datacenter infrastructure management (DCIM) tools.

• Coordinate equipment/material receiving, shipping, and RMA processing.

• Provide vendor and security escorts as needed.

• Perform general cleaning of floor, cabinet/rack surfaces, work benches, and other areas regularly.

• Support standard and emergency operating procedures for the data center.

• Provide status reporting on service availability, performance, and capacity utilization.

• Conduct daily error log reporting and physical inspections for general health, power, cooling, and hazards.

• Coordinate equipment installation and delivery schedules per project plans.

• Perform on-call duties as needed.

• Basic copper termination skills required.

• Mount and install racks, patch panels, fiber optic hardware, and grounding.

• Perform testing: continuity tests, use of volt-ohmmeter, troubleshoot cable issues, and use tone sets.

• Install various fiber connectors (LC, SC, ST, FC, FDDI, SMA, MPO/MTP) for multi-mode and single-mode fiber.

• Terminate simplex & duplex jumper cords, breakout outside plant fiber, and indoor tight buffered fiber.

• Install fan-out kits including buffer tubes.

• Calculate end-to-end loss budgets per TIA/EIA standards.

• Complete paperwork accurately and timely (timesheets, material transfers, work orders, change orders, tool transfers).

• Perform testing using OTDR, Fluke, and EFXO.

• Troubleshoot network issues using OTDR.

• Perform mechanical and fusion splicing with all fiber cable types.

• Perform building entrance splices, maintenance space, and direct buried splices.

Additional Requirements

• 25% travel required.
• Available to work shifts (8, 10, 12 hours), weekends, and holidays.
• Self-motivated, positive, professional, and proactive in process improvements.
• Promote company culture and mission.
• Proficient with required tools.
• Act as company liaison with customer representatives.
• Strong problem-solving, critical thinking, and communication skills.
• Ability to work at heights, off ladders, in confined spaces.
• Lift up to 50 pounds and move up to 75 pounds.
• Good color vision, ability to read small print, and recognize audible signals.
• Willingness to travel as needed.

Education, Certification, License, and Skill Requirements

• High School diploma or GED equivalent.
• Proficient with listed tools.
• Skilled in terminating all connector types and methods for SMF and MMF systems.