About this role
Job title: Administrator M/F
About the Role CFAO South Africa is seeking an Administrator M/F based in South Africa to support switchboard, reception and administrative functions across the branch. The role contributes to service excellence and helps manage day-to-day office operations in support of CFAO Group’s automotive business.
What You'll Do
- Switchboard operation: answer, screen and direct incoming calls; take and forward messages; test lines and report faults; handle customer complaints with service excellence.
- Reception: manage the reception area and greet/direct visitors, suppliers and customers.
- Administration: assist with routine admin tasks; distribute courier deliveries; oversee meeting and training room bookings; liaise with Housekeepers for refreshments; update telephone lists and switchboard programming.
- Branch responsibilities: full responsibility for petty cash; purchasing for the branch; vehicle fleet management as proxy for licensing and fines.
What We're Looking For
- Grade 12 / Matric
- Minimum 3 years’ experience in a similar position and environment with exposure to general office administration duties
- Computer literacy: MS Outlook, Word and Excel
- Kerridge proficiency (advantage)
- Strong customer and personal service orientation
- Excellent written and verbal communication; active listening; information ordering; time management
- English language proficiency and ability to read/write
- Experience working on Microsoft Teams
Nice to Have
- Relevant tertiary qualification in MS Office packages
- Kerridge experience would be an advantage; fleet licensing/fines administration experience
Compensation & Benefits
- Salary not disclosed; benefits not specified