About this role
At Browns Jewellers, we pride ourselves on our rich heritage and our commitment to crafting exceptional, bespoke jewellery. Our workshop plays a key role in ensuring the high quality of our products, and we are looking for a skilled and organized Workshop Administrator to support the smooth running of our workshop operations.
Key Responsibilities
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Provide administrative support to the workshop team to ensure efficient day-to-day operations.
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Manage and track orders, ensuring all products move through the production process in a timely manner.
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Coordinate with suppliers and internal departments for material procurement and delivery.
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Maintain accurate records of stock, repairs, and production timelines.
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Assist in preparing reports on production performance and workshop output.
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Handle client queries related to workshop services and ensure excellent communication.
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Support the team with ad-hoc administrative tasks to help maintain workflow.
Requirements
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Previous experience in an administrative role, preferably within a manufacturing or workshop environment.
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Strong organizational skills and attention to detail.
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Excellent communication and interpersonal skills.
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Proficiency in Microsoft Office (Word, Excel, and Outlook).
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Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
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Experience working with inventory management systems is a plus.