About this role
Administrative Officer
Job Type Full Time , Onsite
- Qualification BA/BSc/HND
- Experience 2 years
- Location Lagos
- Job Field Administration / Facilities
Job Summary
We seeking energetic Administrative Officers who are recent graduates to undertake a wide range of tasks including:
- Receive and make phone calls from/to customers, and attend to their requests promptly and politely, whilst ensuring customer satisfaction
- Assist the Sales Team in handling issues from customers related to customer enquiries, report generation, service subscriptions, and so on
- Carry out efficient and accurate updates based using our different platforms
- Make on-the-spot judgments regarding the immediate action required when incidents aris
Responsibilities
- Keep the office and its contents safe
- Manage the company's customers whilst on duty and escalate extra-ordinary issues.
- Strong customer relation skills, analytical with problem solving skills
- Ability to work shifts, under pressure, and in a stressful environment
- Ability to think on your feet, remain calm and assertive and assist customers in all situations
Qualifications
- Minimum post 2 years post qualification experience in administration, etc
- Excellent written and oral English skills, and the ability to remain calm and focused under pressure
- Must be Cordial with excellent communication skills
- Computer literate with above average IT skills, an understanding of local area networks, and proficient in the use of Microsoft Excel
Requirements
The ideal candidates:
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Must be young and energetic
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Must be resident in Lagos
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Must be of extremely high integrity, confident, corporate appearance and motivated for the job
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Must be high calibre graduate with exceptional IT skills
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When applying for this role, kindly ensure that you include a cover letter in the body of the email that carefully explains why you're suitable for this role
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