About this role
Administrative / Customer Service Assistant at Alex Reid West Africa
Location: Lagos Employment Type: Full-time
Job Summary
- We are seeking to employ a responsible and responsive Administrative / Customer Service Assistant who will provide customer service/reception and administrative duties in our Lagos office.
Responsibilities
- Welcoming and attending to visitors and customers
- Follow up / liaise with customers on phone using ARWA customer care approach.
- Process sales orders that reach the company by telephone, letter, e – mail or website
- Keep track of daily, weekly, and monthly sales, and submit reports and relevant documentation as required
- Attend meetings, take notes and accurately type minutes / documents as required
- Learn and understand Alex Reid West Africa product offering.
- Use a range of office software, including email, spreadsheets, databases and company in-house financial system (i.e. QuickBooks) for processing orders, record keeping
- Running errands
- Maintain office budget (petty cash), and ensure expenditure receipts and documentation are recorded and filled
- Monitor company email account(s), and respond to queries within defined time
- To assist with the dissemination of information e.g. updating ARWA Website and relevant social media pages, preparing and sending out SMS to customers.
Requirements
- Interested candidates should possess a minimum of OND qualification with at least 3 years experience.
Salary
N100,000 – N120,000 / month.
Application Closing Date
31st December, 2026.