About this role
About the Role The role focuses on time management and administrative support for service employees within the company's own branch and at customer sites, ensuring accurate time recording and documentation, and supporting compliance-related processes. What You'll Do
- Manage service employees in the own branch and at customer sites
- Ensure accurate time recording and reporting, and compliance with time-tracking systems
- Prepare, maintain, and organize documents, reports, and records
- Provide administrative support to the services branch
- Process orders, invoices, contracts, or service records (role-dependent)
- Ensure information is accurate, complete, and confidential
- Support audits, reporting cycles, and compliance-related documentation
- Process internal stakeholder requests in a timely manner What We're Looking For
- Commercial apprenticeship with professional experience or academic degree in business administration, marketing or similar qualification
- 5+ years of experience in customer services, branch management, or related field
- Structured handling of multiple parallel tasks and deadlines
- Reliable prioritization of administrative workloads
- Self-organization
- Solid experience in administrative / back office functions
- Confident handling of office and documentation tools (e.g. ERP, MS Office)
- Strong documentation and organizational skills
- English and German language skills, spoken and written Compensation & Benefits
- Training opportunities
- Mobile and flexible working models
- Sabbaticals
- And much more