Administrative Assistant, Labour Relations

Description

• Under the general direction of the Assistant Director, Labour Relations, the incumbent is responsible for performing a wide range of day-to-day activities to support the smooth and efficient operation of the fast-paced Labour Relations Office, while providing a high level of executive secretarial and confidential administrative support.

• The incumbent is responsible for proactively managing all aspects of the complex Executive Director and Director’s calendars in the most efficient and effective manner to ensure coordination of priorities.

• The incumbent provides a broad range of administrative and operational support to the Labour Relations team, coordinating office activities and processes to ensure the efficient and effective operation of the Labour Relations office, including the day-to-day management of the office resources, facilities and logistics. The incumbent also supports grievance administration, scheduling, and office management.

• The incumbent develops and maintains effective working relationships with union representatives, serving as the primary point of contact for scheduling, logistics, coordinating union release requests, and general inquiries. The incumbent facilitates timely communication and coordination, while referring complex issues to the appropriate Labour Relations staff for guidance and resolution. The incumbent demonstrates initiative and exercises good judgement in handling inquiries independently, where appropriate and referring appropriately.

• The incumbent proactively identifies opportunities to streamline processes and tracking mechanisms and makes recommendations to the Assistant Director, Labour Relations, Director, Labour Relations, and Executive Director, Labour Relations. The incumbent is also responsible for updating the Labour Relations section on the University HR and Labour Relations SharePoint sites.

• QUALIFICATIONS REQUIRED

Education

• University degree with some post-secondary education in human resources management, Labour Relations or an acceptable combination of education and experience.

Experience

• Minimum two (2) years of administrative experience in a large organization, including providing support to senior executives and committees. Working with HR/ LR policies, procedures, and processes is an asset. Demonstrated experience handling matters of a confidential and sensitive nature.

Skills

• Highly proficient computer skills (M365 – Word, Excel, PowerPoint, SharePoint), databases and HRIS. Familiarity with Content Management Systems. Proficient in scheduling software (e.g., Outlook). Advanced research skills.

Other:

• Effective oral and written communication skills. Proactive with the ability to identify and anticipate needs of others, and to manage competing priorities and meet deadlines. Excellent organizational skills. Demonstrated ability to work with accuracy and attention to detail. Ability to handle confidential information, demonstrating tact, diplomacy and judgement. Ability to establish and maintain positive and cooperative working relationships with internal and external contacts. Strong customer service orientation. Ability to manage a fluctuating workload, under pressure, and to meet deadlines. Demonstrated ability to take initiative and work both independently and within a team environment. Demonstrated problem-solving abilities.

• Closing Date: 10/13/2026, 11:59PM ET

• Employee Group: Salaried

• Personnel Subarea: Admin./Conf.

• Appointment Type: Budget - Continuing

• Schedule: Full-Time

• Pay Scale Group & Hiring Zone: C2 -- Hiring Zone: $67,290 - $86,131 -- Broadband

Salary

Range: $67,290 - $104,971

• Job Category: People, Finance & Digital Services

Diversity Statement

• The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

• As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement

• The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

• The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

• If you require any accommodations at any point during the application and hiring process, please contact

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