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Administrative Assistant

John Wiley & Sons, Inc.
Shanghai, CHN Posted Jul 20, 2026
On-site

About this role

Administrative Assistant

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.

About the Role

Roles and Responsibilities: Administration Travel management – Acting as platform administrator of company appointed travel agent, supervise colleagues’ air-tickets booking in accordance with company’s procedure. Reconcile monthly payment with travel agent. Office Security – ensure all staff comply with using staff pass to access Wiley office. Ensure office always secure at all the time. (Issue office access card and building elevator card to colleagues) purchasing of office supplies and liaison with company vendor for office equipment maintenance. Monthly office supplier bill/invoice collection chasing and submitting via eProcure system, (Shanghai) Hospitality duties for visiting guests, clients and academics. Provide support to HR matters such as interview logistic preparation, colleagues onboarding and off boarding and so on. (Prepare workstation and stationery, issue office access card and elevator cards to new joiners.) Organize company community event. General reception and telephone answering. General domestic and international postal service. Office Cleaning Service – Manage housekeeping vendor to ensure office environment is clean and tidy. Other ad hoc duties and projects as required by manager. The Environment: John Wiley & Sons Commercial Service (Beijing) company Shanghai Branch locates on Shangcheng Road, Pudong District, Shanghai, is a professional publishing organisation characterised by a flexible often fast-paced and changing environment. John Wiley as a learning organisation, values intellectual capital, innovation, leadership and confidence in individuals to make a difference, provides opportunities for individuals to pursue training in educational and personal skills relevant to their role, and is committed to providing opportunities for career development where possible. Authority: Authority for operation is defined in agreed business and performance management plans. Where an activity or transaction is outside agreed plans, the specific approval of the Senior Director of Real Estate & Facility Service, must be sought. Qualifications & personal attributes: John Wiley & Sons Commercial Service (Beijing) company Shanghai Branch locates on Shangcheng Road, Pudong District, Shanghai, is a professional publishing organisation characterised by a flexible often fast-paced and changing environment. John Wiley as a learning organization

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