About this role
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Support the lead financial planner with repeatable client onboarding tasks for a growing US/Canadian wealth management firm
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Complete and submit client account applications for both the Canadian and US entities, following each entity’s separate process
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Prepare and route Investment Policy Statements (IPS) and other client documents for signature
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Identify which entity (Canadian or US) each client is working with and apply the correct process accordingly
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Maintain and update client records in the CRM, keeping all information accurate and current
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Organize, file, and retrieve client documents in Box.com
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Follow established step-by-step checklists and SOPs, checking off tasks to ensure nothing is missed
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Handle sensitive and confidential client financial information with discretion
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Use AI tools to support daily workflows and efficiency
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Provide overflow support on marketing tasks as needed