Administrative Assistant

Burberry

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

Provide administrative and operational support to the VP of Retail, Japan. The role ensures effective time management, seamless coordination of retail operations activities, and liaison across internal and external stakeholders in Japan and the broader APAC/global organization.

RESPONSIBILITIES

• 1. Executive Support

• Manage complex calendar, scheduling internal/external meetings across multiple time zones.(JP, SG, UK)

• Coordinate domestic and international travel arrangements (flights, hotels, visas, itineraries).

• Prepare expense reports and manage budget tracking.

• Screen calls, emails, and correspondence; respond on behalf of the VP where appropriate.

• Prioritize and manage competing requests with strong judgment and confidentiality.

• 2. Meeting & Event Coordination

• Organize leadership meetings, retail reviews, and business updates.

• Prepare agendas, presentation decks, and briefing materials.

• Record minutes, track action items, and follow up on deliverables.

• Support retail conferences, store openings, market visits, and leadership offsites.

• 3. Retail Operations Liaison

• Act as a coordination point between Japan retail teams, APAC office and global stakeholders.

• Support communication flow across store operations, merchandising, marketing, and finance.

• Track key retail deadlines, campaigns, and reporting timelines.

• Assist in consolidating retail performance reports and dashboards.

• 4. Stakeholder Management

• Liaise with senior executives, brand partners, landlords, vendors, and agencies.

• Coordinate visits from global leadership to Japan market.

• Maintain professional relationships with internal and external partners.

• 5. Administrative & Office Management

• Manage document filing, contracts, and approvals.

• Support onboarding logistics for new retail leadership hires.

• Coordinate office logistics and administrative processes where required.

PERSONAL PROFILE

• Relevant experience supporting senior executives (VP/C-suite preferred).
• Experience in retail, luxury, fashion, or consumer industry is advantageous.
• Proven ability to manage complex schedules and fast-paced environments.
• Fluent in Japanese and English (written & verbal).
• Advanced proficiency in Microsoft Office (Outlook, PowerPoint, Excel).
• Strong organizational and multitasking skills.
• High level of discretion and confidentiality.
• Excellent communication and stakeholder management.

MEASURES OF SUCCESS

FOOTER

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