Administration Associate

General Information

Position Title

Administration Associate

Job Category

Strategy & Corporate Services

Duty Station(s)

Tashkent

Seniority Level

Associate

ICS Level

ICS 06

Contract Type

ICA - LICA - Support - Regular

Contract Level

LICA 6

Posting Start Date

11-Nov-2026

Posting End Date

18-Nov-2026

Duration

Ongoing

Job Highlight

Drive smooth office operations by supporting administration, logistics, and client-focused services.

About the Country/Multi-Country Office

Uzbekistan Office currently manages a portfolio of USD 414.7 million contributing to Sustainable Development Goal 3 (SDG3) - Good Health and Well-being - implementing the following projects:. The COVID-19 Emergency Response Project (CERP) – Strengthening pandemic resilience by upgrading over 150 Sanitary-Epidemiological Committee facilities. The project encompasses infrastructure improvements and upgrades across 45 national and regional laboratories, procurement of diagnostic and laboratory equipment, establishment of an ICT-based national epidemiological surveillance system, and comprehensive capacity building for medical personnel. Support to Development of Oncology Services Project – Enhancing access to quality cancer care by equipping the new National Oncology Center in Tashkent and 13 regional hospitals with advanced medical, diagnostic, radiological, and ICT equipment. The project also supports establishing a national Cancer Registry and providing specialized training for healthcare professionals. Kashkadarya Healthcare Infrastructure Project – Advancing healthcare reform through feasibility studies, technical designs, and the construction and equipping of two modern multidisciplinary hospitals in Karshi and Beshkent to meet national and international standards. Procurement of medical equipment for the new Multidisciplinary Medical Center in Tashkent Project - Equipping the New Multidisciplinary Medical Center with modern medical and diagnostic equipment and operationalizing it through trained medical staff

Through these efforts, UNOPS supports Uzbekistan in strengthening its health systems and delivering improved quality of care for its citizens.

Role Purpose

The Administration Associate performs - and may supervise personnel in delivering - technical and administrative support services across both specialized and generalized processes in administration including travel management to ensure efficient, client-focused and effective service delivery. The incumbent fosters a quality- and results-oriented approach, ensuring the optimal and cost-effective use of office resources.

Functions / Key Results Expected

Administrative Services Coordination

Coordinate individual work areas and guide personnel on executing standard office transactions, processes and client services, ensuring full compliance with UNOPS rules, regulations, policies and strategies.

Monitor team performance against service agreements and assess client satisfaction.

Implement control mechanisms for designated administrative services, including maintaining accurate administrative control records such as commitments and expenditures.

Support inventory control, ensuring proper issuance and tracking of inventory items and supplies.

Correspondence management including maintenance of correspondence logs and record keeping

Review travel authorizations, supporting documentation and payment requests.

Serve as a designated transactional role in the ERP system

Compile data and research information to support the planning of financial resources and administrative budgets for service delivery.

Travel and Logistics

Process travel transactions (authorizations and claims) in the ERP system, including requests for visas and accreditation, identity cards, and other documentation for personnel, UN officials and visitors, ensuring compliance with UN rules and regulations.

Provide information on air services, rates, and schedules for specific itineraries.

Process travel claims, purchase orders, payments, and contracts for travel-related activities.

Prepare documentation for security clearances.

Arrange hotel reservations and organize airport pickups, hospitality, protocol, customs, and immigration support for visiting UN System officials.

Ensure punctual delivery of official protocol certificates and coordinate with UN departments and government counterparts on documentation related to visas, work permits, security requirements, and health clearances for international staff.

Coordinate with UN departments on import/export or transfer of goods for official purposes.

Maintain strong working relationships with government ministries as required.

Provide accurate, up-to-date information to staff on required supporting documents for themselves and their dependents, including import/export or transfer requirements. Track the status of submitted documentation for staff and dependents through individual monitoring sheets, ensuring adherence to schedules.

Provide timely updates to individuals or units on administrative steps, project file status, and pending issues.

Logistics and Asset Management

Oversee the implementation of logistics systems in line with UNOPS procedures.

Coordinate and supervise services related to shipments and customs clearance, travel, event management, administrative surveys, transportation, insurance, building/facility/space management, and office supplies.

Coordinate supply and asset management services, including physical verification of inventory items.

Ensure timely preparation and submission of periodic inventory reports.

Oversee protocol services, including staff registration and securing host government authorizations.

Liaise with local authorities regarding authorizations, privileges and immunities for UNOPS personnel, as well as office space and other administrative matters.

Compile information on administrative services provided for cost-recovery billing.

Supervise transportation services, ensuring client service, regular vehicle maintenance, insurance coverage, and fuel consumption monitoring.

Ensure prompt reporting and investigation of vehicle accidents, damage, loss or theft, and maintain updated vehicle history records.

Oversee external transportation contractors, including client service delivery, performance monitoring and invoice processing.

Knowledge Building & Sharing

Support the organization, facilitation and delivery of training and learning sessions on administrative, logistics, travel, transportation, and asset and inventory management topics.

Participate in knowledge-sharing initiatives and Communities of Practice (CoPs), contributing insights and lessons learned.

Conduct research on administration-related topics and contribute to the drafting of reports, summaries and briefing notes.

Skills

• Communication, Data Analysis, General Administration, Inventory Management, Logistics Management, Travel Management

• Competencies

• Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

• Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others, utilizing appropriate leadership styles.

• Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

• Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

• Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

• Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

• Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

• Education Requirements

• Required

• Secondary school (or equivalent) with 6 years of relevant experience OR

• Bachelor’s degree (or e