About this role
Company Description
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Job Description
-
Operations: Functional Deliverables and Standard Operating Procedures a.1 Key administrative tasks
-
Handle the management of the following:
-
Housekeeping
-
Transportation
-
Accommodation – hotel (Provincial Sites) and staff house
-
Cafeteria Concessionaires
-
Requisitions for Purchasing
-
Supplies Inventory
-
Mobile Phones
-
Asset Management
-
Meeting Room Reservation
-
BCP Logistics a.2 Compliance to standard operating procedures, policies and deliverables
-
Ensure compliance to standard procedures and policies in the delivery of services to internal and external clients
-
Provide support to the compliance to Health and Safety Standards
-
Maintain various trackers for the key functions and ensure regular updating of the same
-
Maintain proper filing of papers and documents
-
Undertake other clerical works as the need arises a.3 iSmart Ticketing System
-
Attend to raised tickets in Altiris and close them within the agreed SLA
-
Monitor the queue of their respective Facility to avoid aging for tickets
-
Provide feedback to the requesting parties on the status of their request if further details or approvals are needed
-
Customer Service: Internal and External Clients
-
Internal Clients Requirements
-
Facilitate requests for Team Building Activities
-
Handle the requisition for purchasing creation in PeopleSoft for various program/department requirements
-
Receive delivery of goods and services for program incentives
-
Handle the distribution of goods and services for program incentives and team building requirements
-
Attend to various requests of the programs/departments such as printing services, meeting room reservation, transportation services, client visits logistics, etc.
-
Ensure proper manning of the telephone to address request and queries of the programs
-
b.2 External clients – vendors, lessors and concessionaires
-
Coordinate with vendors on the delivery of PO’d goods and services and other concerns such as payment status
-
Coordinate with lessors for staff houses for any concerns and issues pertaining to the staff house
-
Coordinate with the concessionaires, together with the Cafeteria Committee on various concerns and issues pertaining to the management of the pantry
-
Training and Development C.1 Attendance to training and various skills enhancement/development activities
Qualifications
- College Degree of any related courses
- At least 1 year relevant experience
- Demonstrate ability to use Google Apps: Docs, Sheets, Slides, Drive, Gmail, etc.
- Can work in shifting schedules and extended hours, if needed
- Require very minimal supervision to complete assigned tasks
- Above average written and oral communication skills
- Ability to maintain a high degree of confidentiality and professionalism is critical
- Strong work ethic, integrity, flexibility, diversity, customer service orientation, leadership/coaching skills and team building abilities are essential
Additional Information
All your information will be kept confidential according to EEO guidelines.