About this role
Activities & Volunteer Coordinator – Lead Resident Engagement & Create Meaningful Connections
At Sunrise Senior Living, we champion quality of life for seniors. As Activities & Volunteer Coordinator, you'll lead resident engagement, volunteer services, concierge operations, and customer experience programs—creating connection, purpose, and well-being that drive resident and family satisfaction.
What You'll Do
- Plan, implement, and evaluate resident-centered engagement programs and events
- Oversee activities, entertainment, and wellness programming across all neighborhoods, including memory care
- Supervise team members, volunteers, and concierge staff
- Recruit, onboard, train, and retain volunteers; build community partnerships
- Track participation, satisfaction, and engagement metrics to improve programming
- Manage engagement documentation, calendars, reporting, and technology platforms
- Lead concierge operations, delivering exceptional experiences for residents, families, and visitors
- Support budgeting, staffing, scheduling, and operational planning
- Partner with Sales and Resident Care on move-ins and ongoing engagement
- Ensure compliance with safety, regulatory, and Sunrise quality standards
What You'll Bring:
- 2+ years leadership/supervisory experience in senior living, hospitality, recreation, or volunteer management
- Proven ability to lead teams and manage multiple priorities
- Strong organizational, communication, and event-planning skills
- Experience with volunteer/engagement technology and reporting preferred
- Sound judgment in a fast-paced environment
- Passion for creating meaningful resident experiences
- Valid driver's license, if required
- Activities & Volunteer Coordinator | Resident Engagement | Volunteer Services | Concierge Operations | Senior Living | Memory Care | Event Planning
Pay Range:
- 23.70 - 29.70
We also offer benefits and other compensation that include:
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Medical, Dental, Vision, Life, and Disability Plans
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Retirement Savings Plans
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Employee Assistant Program / Discount Program
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Paid time off (PTO), sick time, and holiday pay
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myFlexPay offered to get paid within hours of a shift
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Tuition Reimbursement
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In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
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Some benefits have eligibility requirements
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Equal Opportunity Employer
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Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.