About this role
A position with Stewart in Plymouth, MI for an Accounts Receivable Specialist responsible for managing customer invoicing, payment processing, collections, and account reconciliations to support accurate financial records and cash flow while maintaining strong customer relationships.
Responsibilities
- Generate, process, and distribute accurate customer invoices in a timely manner.
- Apply and reconcile customer payments, including checks, ACH, wire transfers, credit cards, credits, and adjustments.
- Maintain accurate customer records, payment histories, and supporting documentation.
- Monitor customer accounts, perform collection activities on past-due balances, and communicate with customers regarding payment status and payment arrangements.
- Investigate and resolve billing discrepancies, payment disputes, chargebacks, deductions, and unapplied cash.
- Process customer refunds, credit memos, and account adjustments.
- Reconcile accounts receivable balances and ensure customer accounts are accurately maintained.
- Prepare accounts receivable aging reports, collection status updates, and other financial reports as needed.
- Support month-end and year-end close activities, audits, and account reconciliations.
- Collaborate with Sales, Customer Service, Operations, and Accounting teams to resolve account issues.
Requirements
- No formal requirements are listed in the job description.